Job Description

Here at Chillington Health Centre, our patients and staff are at the centre of everything we do. We are a small, but perfectly formed, rural dispensing Practice, located in the beautiful South Hams.

We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented colleagues.

An exciting opportunity has arisen for a Dispenser/Dispensary Assistant to join Chillington Health Centre. This position is permanent and part-time. We are looking for one and a half days, 14 hours, on a Wednesday afternoon 1.30pm - 6pm and a Thursday 7.30am - 6pm. Salary dependant on experience.

The position will be well suited to an individual who has previous experience in general practice or a dispensary; however, this is not essential. The individual should be enthusiastic about providing high-quality patient service with strong communication and administrative skills.

For further information, to arrange an informal visit, or to submit an application please email: Jade Greet, Practice Manager, on d-icb.p.manager3@nhs.net Closing Date: Sunday 4th January Interviews: Thursday 15th & Friday 16th January 2026 Application by CV and covering letter

Dispenser:

To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post holder will be required to support the dispensary manager in ensuring a high-level of service is delivered at all times whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice.

The following are the core responsibilities of the Dispenser. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. To be responsible for checking all medicines dispensed, ensuring there are no discrepancies

b. Dispensing medicines to the entitled population safely and accurately

c. Collecting prescription charges in accordance with dispensary protocol

d. Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering

e. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable

f. Ensuring controlled drugs are dispensed in accordance with practice policy

g. Safe disposal of returned and/or out of date medicines

h. Ensuring all repeat prescriptions are processed within a 48-hour timeframe

i. Providing patients with advice regarding all prescription matters

j. Process prescription requests via email, phone, fax, face-to-face and online

k. Processing Dossett boxes

l. Assisting the dispensary manager in the preparation of monthly returns

m. Maintaining a clean and safe working environment at all times

n. Maintain accurate records at all times, read coding entries appropriately

In addition to the primary responsibilities, the dispenser may be requested to:

a. Partake in audit as directed by the audit lead

b. Provide guidance for trainee dispensary staff and students as necessary

c. Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC etc guidance

Dispensary Assistant:

a. To work alongside and under the supervision of qualified Dispensers to ensure safe and accurate handing out of prescriptions in accordance with SOPs

b. Serve patients politely and in a timely manner

c. Answering the phone to patient queries

d. Taking in and handing out prescriptions

e. Putting through prescription requests from patients, maintaining Patient Medication Records in accordance with Data Protection requirements

f. Collecting prescription charges in accordance with dispensary protocol, maintaining full and accurate records of dispensing transactions

g. Maintaining stock levels within the dispensary, liaising with the dispensers and the dispensary manager to facilitate reordering

h. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable

i. Identify medicine related problems or queries and bring these to the attention of a qualified dispenser

j. Ensuring controlled drugs are dispensed in accordance with practice policy

k. Safe disposal of returned and/or out of date medicines

l. Filing prescriptions

m. Assist dispensers with workflow tasks

n. Maintaining a clean and safe working environment at all times

Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Benefits:

Company pension Employee discount Free flu jabs Free parking On-site parking Sick pay Store discount
Ability to commute/relocate:

Kingsbridge TQ7 2LB: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you able to work the hours for this role? The days we need covering are all day Wednesday afternoons and Thursday all day. This is a busy, patient-facing role where priorities can change quickly. Are you comfortable working in this type of environment? The role involves handling confidential patient information and adhering to strict data protection requirements. Are you comfortable working to these standards? Providing a polite, calm, and professional service to patients--sometimes in challenging situations--is essential for this role. Does this align with your approach to work? If shortlisted, are you available to attend an interview on Thursday 15th or Friday 16th January? If yes, please indicate your availability between 9:00am and 1:00pm.
Work Location: In person