Job Description

• Taurus Healthcare are advertising this position on behalf of Ryeland Surgery*

The successful applicant will be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post-holder will be required to support the dispensary supervisor / Lead GP in ensuring a high-level of service is delivered at all times, whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice.
We are looking for a qualified dispenser(NVQ Level 2/3) for this post.

• Closing Date for this vacancy is Tuesday 6th January 2026*

• Interviews are expected to take place on Wednesday 14th January 2026*

*This is a part time position working 22.5 hours over three days (07:30-15.30 on Monday, Tuesday and Thursday)
Main duties of the job
We are seeking a part-time, enthusiastic, and qualified Dispenser (NVQ Level 2/3) to join our friendly dispensary team.
Our dispensary plays a key part in looking after our patients ensuring their medications are prepared safely, accurately and on time. The ideal candidate will be flexible, organised, and a strong team player and able to offer friendly support to our patients.
Main duties of the job

• Dispensing and checking medication in line with legal and practice standards
• Helping patients with prescription queries and collecting charges
• Processing repeats and keeping accurate electronic records
• Supporting stock control, ordering, and rotation
• Maintaining a safe, tidy dispensary and following SOPs
• Working closely with GPs, nurses, and reception teams

Please see the and Person Specification for further information.
About us
We are a friendly, dynamic and forward- thinking GP practice whose clinical team includes GPs, Practitioners, Clinical Pharmacists, FCPs, Practice Nurses, Healthcare Assistant, Dispensers and Social Prescribers. We are also a training practice and host a Research Nurse.
The practice operates across two sites which together serve over 19,000 registered patients. This post is based in our branch surgery in Bodenham.
We are active members of our Primary Care Network (PCN) and are members of a GP federation.
Informal enquiries and visits welcome - please contact the Business Managerat hwicb.ryeland.surgery@nhs.net
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
*Please confirm whether or not you would be available on 14 January 2026 if invited for interview *
Details
Date posted
16 December 2025
Pay scheme
Other
Salary
12.85 an hour from 12.85 per hour depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
S0001-25-0102
Job locations
Bodenham Surgery
Brockington Road
Bodenham
Hereford
Herefordshire
HR1 3LR
Job description
Job responsibilities
The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. To be responsible for checking all medicines dispensed, ensuring there are no discrepancies.
b. Dispensing medicines to the entitled population safely and accurately.
c. Collecting prescription charges in accordance with dispensary protocol.
d. Maintaining stock levels within the dispensary, liaising with the lead dispenser to facilitate reordering.
e. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable.
f. Ensuring controlled drugs are dispensed in accordance with practice policy.
g. Safe disposal of returned and / or out of date medicines h. Ensuring all repeat prescriptions are processed within agreed time-frame.
i. Providing patients with advice regarding all prescription matters.
j. Process prescription requests via email, phone, fax, face-to-face and online.
k. Processing Dossett boxes l. Assisting the Dispensary Supervisor in the preparation of monthly returns.
m. Maintaining a clean and safe working environment at all times.
n. Maintain accurate records at all times, coding entries appropriately.
*Please read the attached and Person Specification for full details of the role *
Job description
Job responsibilities
The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. To be responsible for checking all medicines dispensed, ensuring there are no discrepancies.
b. Dispensing medicines to the entitled population safely and accurately.
c. Collecting prescription charges in accordance with dispensary protocol.
d. Maintaining stock levels within the dispensary, liaising with the lead dispenser to facilitate reordering.
e. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable.
f. Ensuring controlled drugs are dispensed in accordance with practice policy.
g. Safe disposal of returned and / or out of date medicines h. Ensuring all repeat prescriptions are processed within agreed time-frame.
i. Providing patients with advice regarding all prescription matters.
j. Process prescription requests via email, phone, fax, face-to-face and online.
k. Processing Dossett boxes l. Assisting the Dispensary Supervisor in the preparation of monthly returns.
m. Maintaining a clean and safe working environment at all times.
n. Maintain accurate records at all times, coding entries appropriately.
*Please read the attached and Person Specification for full details of the role *
Person Specification
Other Requirements
Essential

• Flexibility to work outside of core office hours.
• Disclosure Barring Service (DBS) check.
• Evidence of continuing professional development.

Experience
Essential

• Experience of working in a dispensary.
• Experience of working in primary care.
• Broad knowledge of General Practice.
• Experience working with the general public/patients.

Skills
Essential

• Excellent communication skills (written and ora
• Strong IT skills.
• Clear, polite telephone manner.
• Competent in the use of Office and Outlook.
• EMIS / Systmone / Vision user skills.
• Ability to promote best practice regarding all pharmaceutical
• matters.
• Effective time management (Planning & Organising)
• Capable of managing payments (invoices, cash etc)
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Problem solving & analytical skills.
• Ability to follow policy and procedure.
• Ability to effectively manage stock, including ordering,
• rotation, disposal etc.

Personal Qualities
Essential

• Polite and confident.
• Flexible and cooperative.
• Motivated.
• Forward thinker.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure.

Qualifications
Essential

• Qualified Dispenser (NVQ Level 2)
• GCSE (or equivalent) English & Maths at Grade C or above

Person Specification
Other Requirements
Essential

• Flexibility to work outside of core office hours.
• Disclosure Barring Service (DBS) check.
• Evidence of continuing professional development.

Experience
Essential

• Experience of working in a dispensary.
• Experience of working in primary care.
• Broad knowledge of General Practice.
• Experience working with the general public/patients.

Skills
Essential

• Excellent communication skills (written and ora
• Strong IT skills.
• Clear, polite telephone manner.
• Competent in the use of Office and Outlook.
• EMIS / Systmone / Vision user skills.
• Ability to promote best practice regarding all pharmaceutical
• matters.
• Effective time management (Planning & Organising)
• Capable of managing payments (invoices, cash etc)
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Problem solving & analytical skills.
• Ability to follow policy and procedure.
• Ability to effectively manage stock, including ordering,
• rotation, disposal etc.

Personal Qualities
Essential

• Polite and confident.
• Flexible and cooperative.
• Motivated.
• Forward thinker.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure.

Qualifications
Essential

• Qualified Dispenser (NVQ Level 2)
• GCSE (or equivalent) English & Maths at Grade C or above

Skills Required