Job Description

Role: Dispensing Manager (PM shift)

Location: Perivale (UB6)

Contract type: Permanent

Employment type: Full time

Working hours: 42 hrs. pw, Monday to Friday 14:00 - 23:00

Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open, and honest working environment for all.


The Dispensing Manager is responsible for the management of the Dispensing team and the process workflow, in conjunction with the other managers, to ensure efficient use of resources to deliver shift results that are in line with the capacity of the shift. You will be expected to meet and exceed KPIs, and all work standards and expectations in line with the company objectives.


Please note you must have a dispensing qualification to be considered for this role

What's in it for you?

Occupational sick pay


Enhanced maternity and paternity pay


Contributory pension


Discounted insurance (Aviva)


Employee discount site


Discounted gyms (via our blue light card and benefits schemes)


Employee assistance programme


In-house mental health support


Free onsite parking


Health and wellbeing initiatives


Social events throughout the year


Cycle to work scheme


Green car scheme*(subject to minimum earnings)


Registration fees paid (GPhC, NMC, CIPD etc)


Long service bonus


Refer a friend bonus


Blue light card


Commitment to CPD/training


25 days annual leave increasing with service


Annual leave buy and sell scheme


Discounts & Exclusive offers at The Springs, Leeds


25% Discount & health & beauty purchases


25% Discount on Pharmacy2U Private Online Doctor Services

What you'll be doing?

Drive best shift results/process adherence using data, collaboration and visual management techniques, escalating issues where necessary Ensure dispensing standard procedures and highest standards are being maintained by carrying out regular feedback and training sessions, and ensuring equipment and consumables are in ready supply Conduct regulars stock checks and maintaining effective communication with buying team Ensure all dispensing issues are actioned in a swift manner Collaborate with the Shift Manager, and the other on shift managers to deliver projects to drive process improvements Ensure that a high standard of housekeeping is maintained on a 'clean as you go basis Oversee all aspects of people management including briefings, induction, coaching, training performance and absence management Ensure safe operation and compliance with regulations by collaborating with relevant teams to minimise risk, identify safety improvements and ensuring

Who are we looking for?

Experience of managing large teams and KPI monitoring, employee relations and ensuring that our patients receive a high quality and efficient service NVQ Level 2 Dispensing Assistants qualification Experience of working in a pressured environment, delivering against tight deadlines whilst still ensuring accuracy Experience of working within company and ethical rules and regulations Numerate and literate IT literate (used IT systems and is quick to learn) with Excel intermediate Demonstrate drive, initiative and proactivity in role and has strong teamwork skills Ability to prioritise and organise tasks and workload Strong communication skills (verbal and written)

What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.


Applicants must prove they have the right to live in the UK.


All successful applicants will be required to undergo a DBS check.


Unsolicited agency applications will be treated as a gift.


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