Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function: Product Safety
Job Sub Function: Drug & Product Safety Operations
Job Category: Professional
All Job Posting Locations: High Wycombe, Buckinghamshire, United Kingdom
:
We are searching for the best talent for a Distribution Configuration Management (DCM) Analyst. This hybrid work position will be located in High Wycombe (during 2026 the office will move to Maidenhead) , United Kingdom, Bangalore or Hyderabad, India
Please note that this role is available across multiple countries and may be posted under different requisition numbers to follow local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s).
India - Requisition Number: R-052527
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
Essential Job Duties and Responsibilities
Responsible for completing day to day operational activities in relation to the set up and maintenance of Distribution Anchors (DAs) in the Global Safety System. The DCM Analyst will also participate in collaborations with internal and external business partners to support the maintenance of the DAs to meet Regulatory reporting requirements. The Analyst will help to write and update procedural documents, be involved in continuous process improvement, metrics collection and training / mentoring of other staff in DCM. The position will also complete other relevant tasks of special assignments and provide back up to the Manager as required.

• Performs Distribution Anchor (DA) related activities.
• Leads interactions with Local Safety Officers to gather regulatory intelligence to support Distribution rule implementation and maintenance.
• Documents local country regulatory requirements and interprets requirements into Distribution Anchors technical requirements.
• Creates Distribution Anchors directly into the Global Safety system.
• Manages daily workload and ensures Distribution rule related tasks are completed timely as allocated to ensure completion of daily activities.
• Performs Quality Control activities of individual and team related work.

• Performs informal Testing of new/modified Distribution Anchors as required.

• Close liaison with Distribution Configuration Management team regarding workload management. Deputizes for Manager/Director as identified.
• Contributes in team meetings and performs daily liaison with team members to identify and resolve processing issues
• Drives the creation and continuous improvement of consistent processes that meet both internal and regulatory standards to ensure global compliance.
• Develops Metrics to monitor key performance indicators across key Distribution Configuration Management areas.
• Assists Manager with implementation of processes, and issue management.

Operational Activities

• Identifies and resolves issues or prepares documentation and options for solution where escalation is required.
• Is responsible for impact assessments and bolus management activities relating to Das.

Liaison with stakeholders and 3rd parties

• Provide support to clarify procedures (e.g., training) to ensure compliance relating to collaboration with business partners, European Medicines Agency (EMA), Food and Drug Administration (FDA) and other Global Regulatory Authorities (RAs), Local Safety Officers (LSOs), Pharmacovigilance (PV) nominated persons, and other groups such as Global Clinical Operations (GCO), licensing partners and Regulatory Affairs (RA)
• Assist with Service Level Agreements (SLAs) between GMSO and Marketing Authorization Holders (MAHs), and/or Pharmacovigilance Agreements (PVAs). In particular, the oversight of the DAs within the Global Safety system
• Liaise with other functional areas to facilitate resolution of queries and issues.

Projects and Initiatives

• Acts as Subject Matter Expert (SME) when requested in one or more of the below activities:

• Regulatory Reporting intelligence
• Quality monitoring activities
• Process/system improvement
• Compliance and quality metrics preparation
• Controlled document creation/update
• Quality Investigations and CAPA activities
• Identifies and develops solutions for areas needing improvement and considers the use of technology for the automation of process steps.

Quality and Compliance

• Develops / updates Standard Operating Procedures (SOPs) and other controlled documents relevant for the coordination of tasks, business continuity and audit/inspection readiness.
• Represents Distribution Configuration Management in audits and inspections when requested and provides support for document requests.
• Investigate, document and track compliance related data and identify any trends.

Other

• Maintain knowledge on worldwide regulations/guidance related to Individual Case Safety Report (ICSR) case processing and reporting activities.

Minimum Qualification
Education:

• Degree and/or relevant work experience, advanced degree is preferred

Required Experience

• Developed Understanding of US and EU electronic regulatory reporting requirements for ICSRs.
• Accumulated expertise in pharmacovigilance operations related activities including single case processing, database queries, expedited reporting.
• Knowledge of regional and global safety regulations
• Good understanding of technologies, systems and databases related to E2B electronic reporting.
• Highly reliable, and compliant with legal and company guidelines
• Excellent organizational and communication skills including presentation abilities.
• Ability to produce high quality work under time critical and high-pressure situations.
• Project Management Skills desirable

Required Skills:
Preferred Skills:

Skills Required