Job Description

Are you enthusiastic and motivated with the ability to multitask and solve problems? If so, we have a great opportunity for you as a Divisional Scheduler.



This is a permanent role within our northern scheduling team based out of the Trowbridge office.



This will be a perfect opportunity to expand your skills, learn about a new area of the business and turn your hand to something new.

What you'll do

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In this role you will be:


responsible for providing scheduling for Wessex Water operational teams across multiple workstreams maximising the efficient use of operational staff's time by creating schedules which will reduce mileage and fuel expenditure liaising with Wessex Water operational staff across multiple disciplines to help reduce overdue work required to raise work requests to be carried out and prioritised as well as scheduling planned maintenance required to provide regular updates to our customers ensuring our performance commitments are met.

The role will require the candidate to engage with multiple IT systems, inclusive of Microsoft applications (Outlook, Excel, Dynamics 365 and Teams) as well as internal software.



This role is 40 hours per week Monday to Friday, due to the reactive nature of the work, some flexibility with working hours may be required.



Our core hour scheduling team operate between the hours of 7am and 5pm; however, we also provide out-of-hours cover and therefore overtime opportunities may be available.

What you'll need

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We are looking for a team player with multitasking skills and the ability to effectively resolve issues. Wessex Water prides itself on its customer service so excellent communication skills are vital, along with a passion for delivering outstanding customer service.



We operate within strict Service Level Agreements so the ability to follow procedures and attention to detail underpins everything we do.



An understanding of Wessex Water's operational business would be an advantage but if you have the aptitude and approach to effectively solve problems under pressure, we will ensure you have all the training you need to adapt your skills to the role.

What you'll receive

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A combined pension contribution of up to 20% Career progression and professional development opportunities. 25 days' holiday rising to 28 with length of service. The opportunity to buy up to ten days' holiday and sell up to five every year. A healthcare package that allows you to claim back healthcare costs. Life assurance of up to eight times your salary. A new electric car in exchange for part of your gross salary, subject to conditions. Cashback and discounts from more than 3,000 retailers. One paid volunteering day each year. Enhanced family leave and pay arrangements. An interactive health and wellbeing platform. Support from mental health first aiders. A 1,000 referral fee if you recommend someone to work for us.

Who we are

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YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:


Wessex Water - one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West. YTL Developments - a major UK developer currently redeveloping a 350 acre former airfield into an award winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community. YTL Construction UK - a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors. YTL Arena - the development and operation of an entertainment complex that includes a 19,000 capacity arena, conferencing and exhibition space. Plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.



We are passionate about diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.



If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.