Job Description

An opportunity has arisen for a dedicated and motivated individual to join the NWSSP Document Scanning Team, based at Cwmbran House, Pontypool.

This post is office-based only, due to the nature of the service provided to our stakeholders.

The successful candidate will be required to prioritise workloads effectively within a fast-paced, target-driven environment to ensure the delivery of a high-quality and efficient service to our customers. The post holder will play an important role in supporting the accurate and timely digitalisation of key NHS Wales documentation.



The post holder will work as part of an established Document Scanning Team responsible for the registration, preparation, scanning, quality checking, and secure destruction of allocated documents, in accordance with departmental procedures and information governance requirements.

This is a specialist administrative role, providing digital scanning services to NWSSP and the wider NHS Wales.

Key responsibilities include:

Preparing and scanning prescriptions in line with service standards and targets. Preparation & Scanning of ophthalmic claims accurately and efficiently. Digitising medical records and ensuring that scanned images meet quality and confidentiality standards. Maintaining a high level of accuracy and attention to detail to ensure the integrity of scanned information. Adhering to all relevant policies, procedures, and data protection requirements. Supporting colleagues within the team to meet service delivery objectives and deadlines.

The role requires a methodical approach, excellent attention to detail, and the ability to work effectively both independently and as part of a team within a structured process environment.



At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.



Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.



We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.



Excellent customer service is something we strive for, for both our internal and external customers.



Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/



NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac