Job Description

Document Services Assistant

Location:

Liverpool

Salary:

Competitive

Contract Type:

Permanent

Position Type:

Full Time

Closing Date:

{Expiry Date}

Slater and Gordon are a leading consumer law firm which provides a broad range of specialist legal and complementary services. We are undergoing a huge transformation across all areas of the business, with a focus on people and technology, and our mission is to give people easier access to our world class legal services.

We have an exciting opportunity for a Document Services Assistant to join our team in Liverpool.



Within this role you will support the department in providing services as part of a customer focused objectives, our services include:



Incoming & Outgoing Postal Services
Records Management (File Archiving & Retrieval Services)
Document Scanning and Reprographics, Media extraction and maintaining accurate and up to date administrative records within

SharePoint or any other system as instructed

Office Supplies
From time to time, support Workplace Services functions as agreed by the Business Support Manager and Workplace & Facilities Services Manager.

Responsibilities:

Assist with all incoming emails and calls, taking action where appropriate to close down any outstanding issues related to incoming or outgoing post, Scan on demand requests and Reprographics
Facilitate and respond to all the file requests and communication coming via the Document Services portal
Uploading digital documents delivered by 3rd party suppliers onto department SharePoint repositories
Document management and maintaining accurate and up to date processing logs for digital services delivered by 3rd party suppliers
Monitor office supplies, raising orders for stock replenishment when required
Support other Facilities teams during ad-hoc periods of high activity Keeping a log of post figures, for example: timeframe given to go out, time taken to scan.

About You:

Previous experience in Document and Records management desirable
You will be at a distinct advantage if you have experience of quality standards and have helped your employer maintain

ISO9001

status.
Well presented with good communication skills (both verbal and written)
Able to deal with many people/requests during the working day in a busy office environment whilst maintaining a calm and professional composure
Comfortable with databases and systems input - some analytical ability is preferable.
Competent with MS Office including Word and Excel and

Sharepoint

Ability to manage multiple issues at any one time
Flexible to urgent problems

What we offer in return:

We offer a hybrid working environment, alongside a competitive salary and benefits package including 25 days holiday allowance plus the option to purchase an extra 5 days, pension scheme, health cash plan, life assurance and income protection insurance. The opportunity to develop a rewarding and successful career with an award- winning law firm.