Job Description

Job Title : Documentation Specialist

Job Type: Contract ( Outside IR35)

Job Location: United Kingdom

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• Help produce and update materials where required in supporting group initiatives and deliverables (e.g. Affiliate support)

• Contribute to the group efforts on user acceptance testing, including the preparation of materials and support the execution of testing.

• Support the launch of system upgrades and new system implementations with hypercare sessions.

• Develop and coach team members in best training practices and build group capability.

• Lead the Reg Systems International group with the design of training and providing analysis and documentation support as needed. Work closely with US colleagues to align on initiatives and deliverables.

• Help design and update eLearning packages for existing and new applications

• Provide cover and support for training duties where required on an ad hoc basis.

• Requires prior experience in the development and delivery of system related training.

• Requires prior experience of eLearning authoring with specialist applications (e.g. Articulate) and design methodologies and principals for the best user learning experience.

• Requires an in-depth understanding of office applications

• Must be able to prioritize and balance multiple tasks simultaneously to achieve goals and satisfy customers.

• Must be able to work effectively within an environment that has quickly changing processes, priorities, and deadlines.

• Must be able to streamline processes to add value.

• Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.

• Detailed oriented, systematic, and rapid learner.

• Excellent analytical, problem-solving, technical and organizational skills.

• Persuasive writer with strong verbal communication skills.

• An in-depth familiarity with pharmaceutical development and global Regulatory submissions is preferred.

• Experience working with cross-functional teams

Regards,

Sivaranjani

sivar@falconsmartit.com

FalconSmartIT