20 days per annum holiday plus Bank Holidays, other benefits including staff discounts and pension scheme.
About Us:
Ginger&Browns opened in 2016, and is a modern, award winning, independent pet shop specialising in dogs, cats and wildlife. In August 2019, we opened Innoscent Spa - our purpose-built grooming facility for dogs. We now have an exciting opportunity for a new team member to come and join our team!
You will offer a high standard of dog grooming as well as friendly and professional customer service in person, over the phone, and through social media. You will work closely with the team to grow the business, and to ensure the day to day running remains efficient.
This position will particularly suit candidates seeking an opportunity to broaden their skill set and gain experience. We are a close team who are open and supportive, we don't mind if you're just starting on the career ladder or are having a career change; if you want to start a new chapter in your life and you are a friendly and enthusiastic person, we want to give you the opportunity to grow with us!
Your Role:
Grooming of clients' dogs from start to finish as well as other treatments
Customer service e.g. managing reception, telephone answering, timetabling appointments, general communication with clients
Managing supplies
Maintaining equipment and premises to ensure excellent hygiene and presentation standards
Regular input at team meetings to help expand Innoscent Spa and grow our reputation
You will also be expected to help with other non-grooming related tasks within the company as required - we're a small team so collaborating together is just as essential as being independent, we have a retail store which you will also be expected to work in when not grooming
Future roles may include mentoring/supervision of junior staff as the business continues to grow, and progression towards management positions
Essential Requirements
Level 3+ (or equivalent) in Dog Grooming from e.g. City and Guilds, The Open College Network, ICMG
Excellent communication and organisational skills in the workplace
Excellent customer service and a friendly, approachable manner
The ability to groom a dog from start to finish
Desirable Requirements
Ability to use social media platforms e.g. Facebook, Instagram, Twitter
A year's experience or more in a professional dog grooming environment
Experience in retail or a sales-based position
Relevant experience, qualifications, knowledge e.g. canine first aid, animal behaviour, positive training methods to match our company ethos
Experience of day-to-day business management, employee management, marketing/branding
Contact details available on our website: www.innoscentgroomingspa.co.uk
This advert and vacancy will be closed when a successful candidate has accepted the position, so don't delay your application. We are waiting for you!
Job Type: Full-time
Pay: From 25,400.00 per year
Benefits:
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Store discount
Work Location: In person
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