Job Description

Role overview:

To work with children and young people (CYP) and their parents/ care givers who are affected by Domestic Abuse and/or sexual violence in Cardiff. This role includes providing both 1:1 support for CYP (primarily ages 13-21) and their parent / carer, and a range of group provision. The role aims to provide specialist support for CYP and family to understand their experiences, understand the impact on them as individuals and a family, work through how this may have affected their thoughts, feelings and behaviours and to develop positive strategies. The role includes supporting families both practically and emotionally to build their resilience and wellbeing, and enable them to feel safe, listened to, supported and able to live free from harm.

What do you need to be considered for this role?

The ability to engage and build strong relationships with people A non-judgemental mindset and an understanding of the impacts of homelessness, substance misuse, family breakdown, domestic abuse, and trauma A forward-thinking and resilient attitude, to overcome the barriers and setbacks you will face A strong character who can remain calm and collected in challenging situations Experience in support work or domestic abuse with an understanding of housing options, housing law and basic benefits A full UK driving licence and access to a car

What's in it for you?

We are passionate about nurturing talent, our senior leadership team includes colleagues that have progressed through the business from entry level roles You'll have access to a competitive benefits package including a maximum holiday entitlement of 41 days (including bank holidays) Enhanced Group Pension Scheme of 10% contributions (after qualifying period) You'll also have free access to an internal wellbeing and counselling team You'll have opportunities to diversify your skills and widen your experience across a range of services and niche roles including domestic violence service, employment support, training and skills tutoring You'll have access to an extensive online training platform, as well as the chance to enrol on specific training in substance misuse, housing law, ACEs etc.

This vacancy is open to females only (Exempt under the Equality Act 2010, pursuant to schedule 9, Part 1).

Llamau is committed to supporting and promoting equality and diversity across the whole organisation. We aim to establish an inclusive environment where every colleague feels safe and able to be themselves at work. We would particularly encourage applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation. Appointments will always be made on merit.


At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality.


30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness.


Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter.


That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures.