Job Description

Role: Domestic Abuse Support Officer

Contract Type: Fixed term/secondment opportunity for 1 year

Working Hours: 37 hours per week, Monday - Friday, 8:30am - 4:50pm

Worker Type: Hybrid - a mixture of office and home working is to be expected

Salary: Grade H - 40,777 - 44,075 per annum

Location: City Wide

We've got an exciting opportunity available for a talented individual to join our team as a Domestic Abuse Support Officer - perhaps this is the opportunity you've been looking for? Read on to find out more...

About the Role

We are seeking a compassionate and proactive

Domestic Abuse Support Officer

to help shape and deliver a person-centred, informed response to domestic abuse across our housing services. This vital role supports tenants, leaseholders, and colleagues by embedding best practices, policies, and procedures that promote safety, dignity, and empowerment.

You will work closely with housing teams, specialist partners, and community stakeholders to ensure our services meet high standards and align with statutory requirements. A key part of the role involves supporting the implementation of the

Domestic Abuse Housing Alliance (DAHA) Accreditation

and continuous improvement framework, helping to drive service development and cultural change.

Your responsibilities will include advising on case management, coordinating with expert external partners, delivering training, and promoting awareness of domestic abuse across diverse communities. You'll also support staff wellbeing, oversee Domestic Abuse Workplace Champions, and contribute to safeguarding and equality initiatives.

This is a unique opportunity to make a meaningful impact in the lives of survivors, influence service delivery, and foster a culture of respect, safety, and inclusion within Nottingham City Council Housing Services.

About You

The ideal candidate will have:

Knowledge and understanding of the legal and statutory frameworks relating to housing management. A sound understanding of safeguarding adults and children, as well as trauma-informed practice. A sound understanding of the practical, emotional, social and economic issues facing adults and children affected by domestic violence. Experience in designing and delivering engaging training and briefings for diverse audiences. Resilient and able to manage highly emotive situations. Empathetic and non-judgmental, with strong interpersonal and customer service skills.

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

Closing Date: 12th November 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.

Interview date: TBC

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: 40,777.00-44,075.00 per year

Benefits:

Company pension Work from home
Work Location: Hybrid remote in Nottingham NG2