Job Description

Certificate of Sponsorship is NOT available with this post.*

About us:

Heron Lea Residential Home is a 13-bed service based in Witton, Norwich. The service has been in operation for over 20 years supporting adults aged 65 and over. The service is currently undergoing refurbishment and new ownership and we are looking for individuals with attention to detail and a dedication to their role in supporting vulnerable individuals.

We have an opportunity for a domestic assistant to work Saturday and Sunday each week.

Purpose of the role of Domestic Assistant is to:

To work to high standards to ensure the environment is clean and sanitised at all times whilst ensuring full compliance with all company policies, industry 'best practice', and current legislation. To provide a caring professional, friendly and efficient service to the residents and visitors.

Principle responsibilities:

Thoroughly clean residents' rooms and bathroom areas. Thoroughly clean communal areas. To have good understanding and empathy within the care setting and the ability to interact with the residents. To ensure that our high standards and presentation of the home are met, whilst ensuring that infection control and health and safety are paramount. Training and personal protective equipment will be provided by the company. To maintain high standards of cleanliness throughout the home and to follow the cleaning schedules including deep cleaning. To be fully aware of and ensure compliance with all the relevant policies and procedures. To fully partake in training sessions, staff meetings, resident meetings as required. To keep up to date with mandatory training requirements. Provide assistance as appropriate, should an incident occur, or emergency, seeking guidance in line with company policies. To undertake any other reasonable duties which may be requested of you. Working knowledge of relevant Health & Safety and food safety legislation. To abide by all Policies and Procedures as set out in the Staff Handbook, at all times. To read and follow this job description carefully. To follow reasonable management requests to maintain the homes safety and expected level of cleanliness.
This indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Essential skills, experience and/or qualifications:

Must have previous experience of working as a cleaner, preferably in a care home. Good oral communication skills. Ability to communicate with both residents/visitors and colleagues at all levels of seniority and liaise effectively. Good interpersonal and customer facing skills, able to empathise, maintain professionalism, display patience and politeness within a sometimes-pressurised environment. To maintain a courteous approach to all colleagues, even when under pressure. A conscientious, flexible and 'can do' working style, able to take the initiative. Confidence to deal with difficult situations and to know when appropriate to seek guidance from the home manager. Proven drive and enthusiasm for cleaning, with a desire to update product knowledge and skill set, where required. Good team working skills and ability to work with minimal supervision and own initiative.

Successful applicants are required to provide an enhanced disclosure. The disclosure expense will be met by applicant. As a responsible organisation, Heron Lea Residential are committed to ensuring those who work with vulnerable people are subject to the appropriate checks and clearances in line with safer recruitment standards.
For further information on the role, please contact and ask for Zoe: 01603713314

Job Type: Part-time

Pay: From 12.21 per hour

Benefits:

Company pension On-site parking
Experience:

Cleaning: 1 year (required)
Language:

English (preferred)
Work authorisation:

United Kingdom (required)
Location:

Norfolk, NR13 5DS (required)
Work Location: In person