Job Description

Assist with the day to day delivery of Housekeeping services across clinical and non-clinical areas, including the deployment of Housekeeping staff.



To provide a clean and safe environment to our patients, visitors and staff ensuring that a high standard of cleanliness in line with National Cleaning Standards, infection control and health and safety are met and maintained



Manage day-to-day issues relating to the Ward Housekeeping/Ward Support team.



Undertake cleaning audits of Clinical and Non-Clinical areas in accordance with the National Standards of Cleanliness.



Communicate effectively with clinical and non-clinical teams regarding the standard of cleanliness of their areas. Ensure that all Cleaning schedules are in place.



Responsible for dealing with minor complaints quickly and efficiently. Escalate any matters of a more serious nature to the Senior Supervisor.



To attend staff meetings ensuring that all Trust and Corporate information is cascaded down to the housekeeping teams as appropriate.



To ensure that a daily staffing handover is conducted and that any concerns are escalated to the Senior Supervisor.



#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community



We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.



The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.



Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.



We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.



With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.



We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.



Join us. What will you #BeKnown for?



Please see full job description and person specification attached for more details on job role and responsibilities.