Job Description

Domiciliary Care Branch Manager

Location:

Sudbury, Suffolk

Salary:

42,500 per year (depending on experience)

Bonuses:

3,000 Welcome Bonus | Excellent PRP | Additional Bonuses as Branch Hours Increase

Type:

Permanent |

Shift:

Days

About the Role

An exciting opportunity has arisen for an experienced

Domiciliary Care Branch Manager

to lead and grow a new home care branch in Sudbury. In this key leadership position, you will oversee all aspects of the service, ensuring the safe and effective delivery of person-centred care that enables clients to live independently in their own homes.

You will be responsible for managing staff, maintaining regulatory compliance, coordinating care services, and building positive relationships with clients, families, and the wider community. This role is ideal for someone with strong leadership skills, commercial awareness, and a passion for delivering high-quality care.

Reports to:

Operations Manager / Regional Operations Director

Key Responsibilities

Lead and motivate branch staff to deliver exceptional home care services. Oversee all branch operations, including scheduling, client assessments, and care planning. Ensure full compliance with CQC standards, company policies, and legal regulations. Manage budgets, monitor KPIs, and identify growth and service improvement opportunities. Build strong relationships with clients, families, and community partners. Handle complaints and concerns professionally, ensuring swift resolution. Drive branch performance and development through effective leadership and innovation.

Skills & Experience

Proven experience in a

domiciliary care management

role (essential). Strong knowledge of

CQC compliance

and care regulations. Excellent leadership, organisational, and communication skills. Commercial awareness with a track record of service growth and success. Full UK driving licence (essential).

Education & Qualifications

Minimum

NVQ Level 4/5 in Health and Social Care

, or equivalent qualification.

What's on Offer

Comprehensive induction and ongoing training. Opportunities for career progression and professional development. Employee Assistance Programme. Blue Light Card Scheme (enrolment fee reimbursed). Paid DBS disclosure. Paid breaks during working hours. 3,000 Welcome Bonus (not applicable to agency applicants). Excellent performance-related bonus. Additional bonuses as branch hours increase. 25 days annual leave plus bank holidays. Company pension scheme. Employee wellbeing and discount programmes. Ongoing support from the head office team.
Job Types: Full-time, Permanent

Pay: From 42,500.00 per year

Benefits:

Company pension Employee discount Flexitime On-site parking Referral programme Store discount
Work Location: In person