Job Description

Domiciliary Care Branch Manager
Location: Lowestoft, Norfolk
Salary: 42,500 per annum
Contract Type: Full-time, Permanent
Are you a passionate and driven leader with a strong background in domiciliary care? Are you ready to take on the challenge of building and leading a new branch from the ground up? If so, we have an incredible opportunity for you!
About the Role
As a Domiciliary Care Branch Manager, you will be responsible for setting up and driving the operations of an exciting new branch in Lowestoft, Norfolk. This is a unique opportunity to shape the future of home care services in the area while ensuring the
delivery of high-quality, client-centered care.
Your role will involve overseeing all aspects of the branch's operations, ensuring compliance with regulations, and leading a dedicated team of professionals. With a focus on quality, safety, and client satisfaction, you'll play a pivotal role in improving the
lives of those who rely on care services to maintain their independence at home.
Key Responsibilities
Leadership & Management
Recruit, train, supervise, and inspire a high-performing team of caregivers, nurses, and administrative staff.
Foster a positive and supportive work environment, setting clear goals and encouraging professional development.
Operational Excellence
Manage client intake, scheduling, and care planning to ensure seamless service delivery.
Monitor and analyse key performance indicators (KPIs) and financial metrics to drive branch success.
Client Focus
Build strong relationships with clients and their families, conducting assessments and developing tailored care plans.
Address client concerns promptly, ensuring high levels of satisfaction and well-being.
Quality Assurance & Compliance
Implement quality control processes and ensure compliance with industry regulations and standards.
Conduct audits and inspections to maintain the highest standards of care.
Community Engagement & Business Development
Develop relationships with referral sources, such as healthcare providers and community organisations, to promote services.
Conduct risk assessments, ensure staff training on safety protocols, and manage resources effectively to maintain financial sustainability.
What We're Looking For
Proven experience in a management role within domiciliary care (essential).
Strong knowledge of CQC standards and compliance requirements.
Exceptional leadership and communication skills with a passion for team development.
A strategic thinker with business acumen and a track record of achieving growth.
NVQ Level 4/5 in Health and Social Care (or equivalent).
Full UK driving license.
What's in It for You
?Competitive salary of 42,500 per annum.
?The chance to lead a new branch and make a meaningful difference in the Sudbury community.
?A collaborative and supportive work environment.
?Opportunities for career progression and professional development.
For a confidential chat please contact michael@cobenhealthcare.com
01254 693067

Skills Required