Job Description

The SES Group is seeking experienced and professional Door Supervisors to join our dedicated Security Team.

The successful candidates will play a crucial role in ensuring the safety, security, and well-being of all supporters, staff, and visitors on matchdays and during stadium events. This is a customer-facing position requiring a high standard of professionalism, integrity, and communication at all times.

Key Responsibilities

Provide a professional security presence throughout the stadium and associated facilities. Control access to restricted areas and ensure only authorised individuals are admitted. Carry out searches of persons and bags in accordance with club policy and SIA regulations. Monitor crowd behaviour and assist in the prevention and resolution of incidents. Respond promptly and effectively to emergencies or security-related issues. Deliver a high standard of customer service, maintaining a polite and approachable manner. Work collaboratively with stewards, police, and emergency services to maintain a safe environment. Uphold the club's values, safeguarding policies, and equality, diversity, and inclusion standards.

Person Specification

Essential:

Valid SIA Door Supervisor Licence. Excellent communication and interpersonal skills. Ability to remain calm, professional, and decisive under pressure. Strong awareness of crowd management and safety procedures. Flexible availability, including evenings, weekends, and matchdays.

Desirable:

Previous experience working within a stadium, event, or large crowd environment. First Aid qualification. Knowledge of football crowd dynamics and supporter behaviour.

What We Offer

Competitive pay rates. Ongoing training and professional development opportunities. The chance to work within a high-profile Championship club environment. Supportive and professional team culture.
Pay: 13.25 per hour

Expected hours: 4 - 18 per week

Work Location: In person