Job Description

Job Title:

Driver/Demonstrator and Maintenance Support Engineer

Position:

Full Time, Permanent

Salary:

24,100 per annum plus generous company bonus

Hours:

9 am to 5 pm, 5 days per week, over 6 on a rota basis

Area:

Bridgend, Cardiff, Newport and the surrounding area

An exciting dual position role has arisen within our stores, supporting the Deliveries and Demonstrations in the area for both stores, typically 3-4 days a week. The role is unlike any typical delivery driver's role, as this role will require you to carry out demonstrations of power chairs, mobility scooters and other mobility equipment ordered by customers in their homes or nursing/care homes; you will also get involved in installations of the equipment and products.

During the other 1-2 days, you will support our stores. You will complete repairs and servicing on a range of equipment (mobility scooters, wheelchairs, powerchairs, etc.). You will also have the opportunity to repair and service items in our customers' homes, where you will interact with our customers directly. You will take great satisfaction in your role by helping our customers gain independence again.

Each day will be varied and interesting, with covering two key aspects of our business. If you enjoy working in a customer service environment and what to help support our customer's needs, then please get in touch. You will be welcomed by a close knit, friendly and committed team who will fully support and guide you through your initial training. Full training will be provided.

Duties will include, but not limited to:

Supporting the Stores with all Deliveries and Demonstrations

Promoting a high level of customer service in a polite and professional way

The transfer of stock between stores

Completing required paperwork on a smartphone for customers, stores and Head office

Taking final balance payments from customers, via Cash, Cheque or Card

Checking, repairing and servicing products in the workshop or onsite

Completing all relevant paperwork electronically, using our mobile and PC apps

Maintaining all tools, spares and equipment within a safe working condition

Keeping the work area in a clean and tidy condition

Skills and Experience:

Someone with a mature and responsible outlook on life who enjoys engaging with people of all ages

Energetic and flexible in their approach to work, as this is a varied role

A confident communicator with an enthusiastic and positive manner

Have excellent customer service, organisational and problem-solving skills

Confident in using technology (Smartphone) to complete the required customer forms

Comfortable handling cash, cheques and using a card machine to take payments

Ableworld is the leading Mobility and Stairlift retailer in the country and we have reached this position by being very ethical in our approach to our customers combined with providing excellent customer service. We also have a determined policy of consistently keeping prices as low as possible for all our customers. We employ people of all ages and have even enticed some back to the workplace, out of retirement.

DBS Check

: A DBS disclosure will be required for this position (for which Ableworld will meet the cost).?

A driving licence is essential for this role to cover for holidays or sickness.

We will Offer You:

We place real value on our employees and appreciate the hard work of all our staff. As a result, we compensate our employees with comprehensive in-house training, a package that includes a basic salary and very generous performance-driven bonuses.

Full training and development opportunities will be provided for this role.

Employee Benefits

5.6 weeks paid holiday per year including bank and public holiday allowance increasing with length of service Birthday off after 2 years, service Contributable company pension scheme Staff uniform 20% store discount
Apply today, and our recruitment team will be in touch should your application be successful.

Job Types: Full-time, Permanent

Pay: From 24,100.00 per year

Additional pay:

Bonus scheme Performance bonus
Benefits:

Company pension Store discount
Schedule:

8 hour shift
Ability to commute/relocate:

Cardiff CF11: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person

Reference ID: Card.DD/WSEng