Job Description

As a Driver/Branch Operative, you will perform a dual-role handling transportation duties and ensuring the efficient operation of the branch.

Working Hours:

Monday to Friday, 07:30am-16:30pm (42.5 hours per week).

Salary:

26,000 per annum

Key Tasks and Responsibilities:

Driving

Load and unload frames onto the delivery vehicle. Deliver goods safely to customer locations. Ensure correct items and quantities are delivered. Handle products carefully to avoid damage. Carry out daily vehicle checks (fuel, oil, tyres, lights etc.) and report any faults. Keep the vehicle clean, roadworthy, and compliant with company and legal requirements. Plan driving routes in advanced to ensure timely delivery. Adhere strictly to road safety laws when making deliveries.

Customer Service

Greet customers professionally and provide a friendly, helpful service. Obtain customer signatures and confirmations for all deliveries. Resolve minor customer queries or escalate them to the branch team.

Branch Operative (as required):

Assist with warehouse duties such as picking, packing, and stock movement. Help maintain a clean and safe working environment in the branch. Support inventory checks and general housekeeping tasks. Assist potential and existing customers with queries and advice, ensuring that an exceptional standard of service is provided. Ensure that all branch product knowledge is accurate, detailed and up-to-date in order to provide potential and existing customers with an outstanding sales experience. Provide quotes and invoices, process customer orders and action payments in a timely and efficient manner. Ensure that all incoming and outgoing deliveries are unloaded/loaded in the correct manner and are checked thoroughly to ensure that they meet the required quality standards. Assist the Branch Manager with any administrative functions or other requested tasks.

Person Specification:

Valid UK driving licence with no recent major violations or endorsements (essential). Proven experience as a driver with strong navigation skills. Experience driving in various conditions. Good physical fitness (manual handling of large items is required) and ability to lift heavy goods safely. Ability to work independently with minimal supervision. Strong communication skills and a customer-focused attitude. Strong organisational skills to balance driving responsibilities with branch tasks. Excellent timekeeping and reliability. Possess basic computer literacy skills. Good numeracy skills. Ideally possess experience of working in a sales environment.

The Benefits:

Recruitment referral scheme (up to 750) Life insurance (offered to all staff up to the age of 70) Long service awards (up to 500) Access to a free, confidential Employee Assistance Programme (EAP) Professional advancement opportunities with training provided Monthly staff incentives Company pension

NOTE:

The job description outlines the main duties of this position and is designed for the benefit of both the post holder and the Company in understanding the prime function of the post. It should not be regarded as exhaustive, as there may be other duties and requirements with the role. The duties and responsibilities may change from time to time, and the post holder may be required to carry out other work not explicitly mentioned above (which is considered to be appropriate).

Data Protection:

TruFrame Trade Centres Ltd will keep all information you provide confidential and treat it in accordance with the requirement of the EU General Data Protection Regulation (GDPR).

Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Benefits:

Company pension Life insurance Referral programme
Schedule:

Monday to Friday
Work Location: In person