Job Description

Location:

Dignity Pet Crematorium, Odiham Road, Winchfield, Hook, Hampshire RG27 8BU (Inaccessible by public transport)

The role is full-time (8:45am - 5:30pm) working Monday to Saturday with a designated day off in the week.

Please note this is not your typical driving job; you will be expected to handle deceased pets and communicate with bereaved pet owners (this could be face-to face or over the phone), emotional resilience is non-negotiable along with being able to deliver outstanding customer service to our clients.

Dignity Pet Crematorium, a long-established, family-owned business, renowned for delivering a five-star service, has a vacancy for a Full Time Driver. We hold strong values when it comes to looking after our families, therefore this role is a very important, yet very rewarding position.

If you are compassionate, have great communication skills and want to help others this role could be for you.

What we can offer you:

We love rewarding our team for their hard work and success, so we offer a generous benefit scheme to reflect this.

Reward & Recognition Platform Health Cash Plan (money back on dentist, opticians, chiropractor, and many other health-related services) Gym & Retail Discounts Lifestyle Savings & Discounted Private Health Regular Team Events Access to the MyMindPal App to support mental wellbeing Fridge full of free cold drinks Inhouse CPD (Continuing Professional Development) & Progression Opportunities Additional birthday day off Company Pension Scheme Free onsite car parking

Full-Time Driver

We are looking for an exceptional, compassionate, positive, considerate driver, who has previous driving and client facing experience to join our team. This role will involve managing our bereaved clients' expectations when needing to use our services and to deliver service excellence in all we offer here at Dignity Pet Crematorium. You will be the face of Dignity Pet Crematorium to vets and ensure high levels of professionalism are adhered to at all times.

We are looking for someone special to complement our team of wonderful drivers in carrying out our clients wishes and ensuring our clients receive the very best service each and every time. You need to be confident talking to clients, be able to use your initiative, be solution focused and have an approachable friendly manner along with a high attention to detail.

Duties will include; carrying out collections of deceased pets from veterinary surgeries and also clients' homes and returning ashes in a dignified, compassionate, caring way complying with all procedures, ensuring that you present high levels of professionalism and care to all clients, communicating with the Drivers Liaison Officer to ensure that excellent planning is in place of client visits and routes and managing your vehicle to ensure it has sufficient fuel, is clean and undamaged inside and out and has all the necessary equipment on board. Your behaviours need to be aligned to our Dignity values and ensure clear communication is met in every part of the role.

Every step we make must align with our values. No two days are the same, every pet we care for is at the heart and soul of what we do, and we treat each pet as if they were our own.

Starting salary of 12.90 per hour which will increase once 6 month probationary period is complete.

Due to high volume of applications received, unfortunately we are unable to personally reply to each applicant who isn't shortlisted to the next stage. However, we would like to thank you for applying your interest in Dignity Pet Crematorium.

Previous applicants need not apply.

Previous applicants need not apply.

Job Types: Full-time, Permanent

Pay: 12.90 per hour

Expected hours: 41.25 per week

Benefits:

Company events Company pension Free parking Health & wellbeing programme On-site parking
Application question(s):

What could you bring to this role?
Experience:

driving: 2 years (preferred) Customer service: 2 years (preferred)
Licence/Certification:

full UK driving licence (required)
Work Location: On the road