Job Description

Job Title: Driver Liaison Officer (Maternity Cover - up to 12 months)

Location: Fradley, Lichfield

Time; 09.00 - 18.00 hrs

Reports to: Transport Manager

Salary: 12.21 per hour

About Walkers Transport:

Walkers Transport is a leading logistics and palletised freight distribution company, providing efficient, customer-focused transport solutions across the UK. We pride ourselves on teamwork, reliability, and exceptional service delivery.

Role Overview:

We are seeking a proactive and organised Driver Liaison Officer to join our Lichfield depot on a maternity cover contract (up to 12 months). This role provides vital administrative support to the traffic office and acts as a key point of contact for driver-related and transport coordination tasks. You will help ensure smooth day-to-day operations within the depot, supporting both internal teams and external partners.

Key Responsibilities:

Provide daily administrative support to the Transport Office.

Manage and respond to intermember charge queries, raising and processing charges accurately.

Handle exception entries, disputes, and customer service communications in a timely manner.

Book and coordinate own and network deliveries, including updating and moving bookings as required.

Route van runs and second runs, printing driver paperwork and scanning out collections and deliveries.

Log, track, and communicate booking upgrades to depots.

Complete daily stock sheet checks and take necessary actions.

Manage POD (Proof of Delivery) processing, including scanning, sub-contractor entries, and setting ETAs.

Ensure all delivery runs are completed, checked, and closed correctly at the end of each day.

Support transport communications, responding to emails and calls professionally.

Complete daily entries for Amazon and HB deliveries.

Skills and Experience:

Strong organisational skills and attention to detail.

Confident communicator with a professional and friendly manner.

Able to manage multiple priorities in a fast-paced environment.

Competent in Microsoft Office (Excel, Word, Outlook).

Team player with a flexible and proactive approach to work.

What We Offer:

Full training and development opportunities

Career progression within a growing transport business

Enhanced holiday entitlement with service up to 38 days including bank holidays

Medicash Plan providing cashback on your day-to-day health treatments.

Complementary Employee Assist programme providing well being, and financial guidance

Store discounts from weekly shopping to big purchases

Funded annual company event for you and your partner

Opportunity to receive monthly Game Changer awards of 100

Double your annual salary in life insurance

Free food and drink events throughout the year

Long Service Awards

Employee of the Year award worth 1000

On-site parking

How to Apply:

If you're highly organised, enjoy working in a busy environment, and take pride in keeping things running smoothly, we'd love to hear from you.

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Job Types: Full-time, Temporary
Contract length: 12 months

Pay: 12.21 per hour

Work Location: In person