Job Description

The post holder will be required to transport patients, carers and equipment to and from the Hospice in a professional, caring, comfortable, and timely manner, using our wheelchair adapted vehicle or an appropriate fleet vehicle.



The postholder will be required to effectively communicate with patients, carers, relatives and healthcare colleagues to provide a quality service. There is an expectation that the post holder will have frequent and direct contact with patients and families, who may have varying levels of distress and anxiety.



The postholder will be expected to use the database to record all journeys accurately and in a timely manner.



The post holder will complete regular vehicle checks to ensure the safe running and maintenance of hospice fleet vehicles.



The postholder will hold a full driving licence with no more than 3 penalty points at the time of application.



Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.



Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.



We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.



These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel .



In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles



Oxford University Hospital s promotes a safe, respectful hiring environment.



If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.



To undertake driving duties to the required standard subject to appropriate training, driving vehicles carefully with every consideration being given to the passenger, any equipment, the vehicle itself, other road users and to comply with the Highway Code and Trust Policy guidelines and current Legislation .



To use the wheelchair adapted vehicle, this will require the post holder to risk assess the best way to undertake the moving of patients taking into consideration their needs, both medical and cultural and to follow Health and Safety and other appropriate protocols and procedures. To manoeuvre patients into the fleet vehicles using either the patient's wheelchair or walking aids and safely secure the patient and their equipment within the vehicle for the duration of the journey to and from the Hospice. To promote and maintain good internal and external communications links with patients, colleagues and associated services and health service colleagues to provide and support a positive patient experience. To report any untoward incident immediately in accordance with Trust Policy. To report any incidences of risk, neglect, abuse or endangerment. To undertake all statutory and mandatory training. To use all Trust equipment, facilities and premises in a careful, proper and mindful manner always paying due regard to safety and security. To be responsible for the security of patient's property and patient's valuables during the transportation and hand-over at their destination if required. To accurately complete and administer information and documentation as necessary and in accordance with current General Data Protection Regulations (GDPR) requirements. To comply with all the Trust's Polices and Procedures, including participation in the Trust appraisal scheme To record all journeys using the database, accurately recording mileage, journey logistics and odometer readings. * To assist in planning cost effective, efficient and appropriate routes, taking into consideration the journey time and comfort for our patients.