Job Description

JOB TITLE:

Driver Team Manager

BUSINESS FUNCTION:

Ops Management

SALARY:

59,250/ Train Team Manager DTM

ROLE TYPE:

On Site

LOCATION:

Carlisle

HOURS:

37 per week



At Northern, we provide a reliable and friendly train service that helps hundreds of thousands of people every day to go do their thing.



We get them to work on time. We take them shopping. We drop them at band practice, the gym, and the beach. We help them visit family and friends. And we make sure they're home in time to do it all again tomorrow.



That's over 2,300 services every weekday, via almost 550 destinations. But our vision is about more than just train travel. We're making a positive impact for the North, and that means building a different kind of workplace.



Here, we believe in finding better ways to work, in looking after each other, and in making sure we have everything we need to get the job done. We help each other out, and we're proud of who we are. It's the kind of place where we can all grow and be the best we can be.

About the role:

We are looking for individuals who are interested in becoming the next Driver Team Manager at our Carlisle Location.

Applications will not be considered from candidates who do not hold a current TDLCR licence and have 4 years train driver competence

In this challenging and exciting role, you will be part of a team of managers who lead and direct all driver-based train-crew, operational, performance, safety and people management activities in Carlisle, enabling the team to deliver high standards of quality and customer service.



You will promote and foster a positive safety culture whilst motivating your team to achieve our organisational customer, operational and performance standards.

About you:

Excellent People Skills, including:

Ability to influence, motivate and persuade others Able to demonstrate interpersonal skill, empathy, and diplomacy Able to demonstrate emotional control management Able to always demonstrate independence and fairness

Management Skills, including;

Ability to reason with and analyse information Ability to prepare and implement effective plans Ability to question and interview others to establish facts, proof and evidence Ability to manage and direct others with confidence and assertiveness Motivated to follow rules and procedures

Communication Skills, including;

Communicate effectively face to face and in writing Ability to reason with and work with verbal information To hold or be willing to work towards your assessor qualifications and other role specific competencies Hold a current car driving licence To work across shift patterns that incorporate weekends, evenings and an "On-Call" commitment. An understanding of HR and safety policy implementation A desire to deliver excellent customer service

This role is a safety critical role and is therefore subject to passing a medical

What's in it for you?

At Northern, we don't just value our people - we go the extra mile to support them. Here's a taste of what you can look forward to:

Free Travel:

Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.

Generous Pension Scheme:

We top up your contributions by 1.5 times.

Enhanced Family Benefits:

We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.

Cycle to Work Scheme:

Save up to 42% on a bike and spread the cost.

Electric Car Scheme:

Lease a brand new electric or plugin hybrid car.

Exclusive Discounts:

From shopping to wellbeing, Northern Perks has you covered.

Holiday Purchase Scheme:

Buy up to 5 extra days of annual leave.

Employee Assistance Programme:

24/7 support for family, lifestyle, and more.

Training and Career Development:

We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you're in.

Recognition:

We know how important it is to show how much we appreciate our people. That's why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.

Why Northern?

We're more than just a train operator. We're the heartbeat of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we're on a mission to improve rail travel and enhance the customer experience while protecting the environment.

Back in 1825, the first passenger train set off in the North of England, after which rail quickly spread across the globe - and this year, we're celebrating 200 years of the modern railway. As we look back on the historic events that led us here, we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.

A place for everyone

The best journeys happen when everyone feels welcome on board.

At Northern, we don't just move people from A to B - we're building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that's something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we'll always offer an interview.

We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment.

No matter your background, experience, or whether you call it a bap, barm, or cob... there's a place for you here in the railway.