Job Description

Primary Responsibilities

Conduct standpipe deliveries and collections

Liaise with customers to organise collections, deliveries and exchanges

Plan routes to ensure optimisation of time and costs

Complete daily vehicle checks and comply with driver's hours regulation

Attend customer sites adhering to all H&S requirements

Research and investigate areas of potential illegal standpipe use

Observe known areas of misuse

Follow up leads and referrals of misuse received from the Water Company and other third parties

Advise the illegal operator of their actions and options

Provide a comprehensive electronic report of the incident and complete paperwork as required

by the individual water company

Develop a knowledge of the company GPRS software and use the system to research cases of

illegal use

Develop working relationships with the Water Company compliance team

Provide basic activity reports for the Network Compliance Manager

Provide Witness statements using Water Company templates as required and attend court hearings as required

Use own initiative when completing daily tasks

Be responsible for representing Aquam when on the road and when visiting clients

Maintain van inside and out, keeping a professional image

Follow strict guidelines for manual handling

Adhere to Safety regulations, follow all road safety regulations and company policies to always ensure safe driving practises

Other Duties

From time-to-time there may be a requirement to assist with the following:

Support with depot operations

Conduct standpipe testing & maintenance

GPRS maintenance activities

Support Company activities as required

Day to day depot operational activities such as standpipe cleaning and racking

Skills

Able to show patience and remain calm Adopt a positive attitude to difficult situations Ability to work alone and under pressure Excellent verbal skills Excellent IT skills Excellent customer service skills Being organised and using a common-sense approach Honesty Willing to learn and ask for help if needed Be ?exible with regards to working hours Full clean UK Driving Licence and have been driving for minimum of 3 years
Job Type: Full-time

Pay: 26,208.00-26,209.00 per year

Benefits:

Company pension On-site parking
Work Location: Hybrid remote in Belfast BT3 9JP