Job Description

Required Monday - Fridays Split shifts 08.00-11.00 & 15.15-17.15

Responsible to the Senior Driver for assisting in the transportation, of service users to and from a variety of destinations, in a safe and efficient manner whilst maintaining the comfort of the service users, within the established policies and procedures of Age UK Stafford & District. Please note that shifts are split and you are required to wok Morning and Afternoon shifts.

MAJOR RESPONSIBILITIES:

Direct Services Administration Safety and Security JOB DESCRIPTION

1

Direct Services

1.1 Transport service users to and from home, or other destinations, on Age UK Stafford & District transport.

1.2 Provide assistance, where required, to the service user to board vehicle, whilst on the transport and in reverse on the return journey.

1.3 Assist in the orientation of the service user.

1.4 To use appropriate communication skills for the benefit of service users and their

carer's.

1.5 To cover for other transport staff in their absence.

1.6 Receive and be responsible for service user's personal belongings, medication and monies whilst on transport.

1.7 To assist staff in the effective delivery of services, by being courteous, and helpful with any enquiries they may have regarding transport arrangements. Also by reporting any concerns relating to individual service user and/or their carers, including reporting if a service user does not attend as arranged.

2 Administration

2.1 To maintain any required records as requested by the senior driver and/or service manager or co-ordinator.

3 Safety and Security

3.1 To contribute to the prevention and management of untoward incidents such as accidents, misuse of equipment etc.

3.2 To contribute to the maintenance of security and confidentiality of information concerning service users.

3.3 To assist in the safety and security of client possessions whilst on the transport.

General Information

This post will be utilised in the provision of all transport needs of the organisation, Monday to Saturday, and/or the provision of transport, at varying times of the day/week. Other duties may be required on an ad hoc basis. A reasonable amount of notice will be given as to when hours are to be worked. Hours worked beyond the contracted hours will be paid at the normal hourly rate.

The postholder to have a flexible attitude towards working patterns and practices to meet changing business needs of the organisation. Any variations will be consistent with the level of responsibility contained in this job description.

The postholder is required to attend and contribute to team meetings, supervision and appraisal sessions and attend training sessions relevant to the role.

As a representative of Age UK Stafford & District the post holder will be expected to wear clothing provided by the organisation depicting its logo. The post holder will be required to keep any equipment or clothing in clean and satisfactory condition, as it remains the property of Age UK Stafford & District. Should employment with the organisation cease any equipment and/or clothing should be returned to the senior driver upon completion of notice served.

PLEASE NOTE

This post is subject to the Rehabilitation of Offenders Act 1974.

Please see guidance notes attached.

AGE UK Stafford & District

PERSON SPECIFICATION

POST: MINIBUS DRIVER/ESCORT

Experience

Ability to receive and be responsible for monies and medication.

Full current driving licence D1

Previous experience of working in an driver/escort or supervisory capacity.

*

Skills

Ability to work on own initiative and unsupervised as required, in addition to effective team working.

Good communication skills written and verbal.

Cover for the absence of transport staff including that of driver

Knowledge

Understanding of the needs of client group and carers. Showing patience and respecting dignity.

Comprehensive understanding of confidentiality.

Other requirements

Minimum age 21 years.

Flexible approach and attitude.

Ability to move / handle service users, some of whom will use a wheelchair or mobility aid in accordance with organisational policies and practices.

Prepared to undertake ongoing training and assessment as appropriate.

As a representative of Age UK Stafford & District you will be required to wear clothing provided by the organisation, including protective clothing.

Excellent time keeping.

Job Type: Part-time

Pay: From 12.21 per hour

Work Location: In person