Job Description

Job Title: Driver/Installer

Location:

Unit 3 West Chirton Trading Estate, North Shields, NE29 7TY

Salary:

31,100

Contract Type:

Permanent, Full-time. Monday to Friday, 8am-5pm

About FRC Group

FRC Group is a social enterprise with a mission to End Furniture Poverty. We are committed to making a tangible difference in our communities by providing quality, affordable furniture to those in need. Our values--Bravery, Creativity, Passion, and Professionalism--drive us to tackle social issues head-on, innovating to create sustainable solutions and inspiring positive change.

Operating for over 35 years, FRC Group includes a family of social businesses such as the Furniture Resource Centre and Buckingham Interiors. Our operations are not just about providing furniture; they're about empowering lives, supporting the community, and ensuring everyone has access to the essential items that make a house a home.

Our team is our greatest asset, and we pride ourselves on fostering a supportive and inclusive working environment where employees can thrive both personally and professionally. We invest in our people through comprehensive training, development opportunities, and a culture that celebrates achievements and milestones.

As a

Driver/Installer

, you will be a key member of our logistics team, ensuring

efficient and timely furniture collections and deliveries

while providing exceptional customer service. Your role will involve

driving, delivering loading/unloading, installing furniture

, all while upholding safety standards and best practices.

Key Responsibilities:

Driving & Deliveries

- Drive company vehicles safely and professionally, adhering to Drivers' Hours and Working Time Directive regulations.

Loading & Installation

- Load, unload, assemble and fit furniture

Compliance & Safety

- Conduct daily vehicle checks, ensure proper documentation, and maintain vehicle security.

Customer Service

- Communicate with customers about delivery times and ensure a positive experience.

Mentoring & Support

- Guide and support trainees, apprentices, and agency staff to develop their skills.

Equipment & Tools

- Maintain company-issued tools and report any defects or missing items.

Team Collaboration

- Work closely with warehouse teams, customer service staff, and management to ensure smooth operations.

Skills and Experience:

A full UK driving licence (held for at least 2 years) Confidence with heavy lifting and using hand tools Basic DIY skills and a good grasp of Health & Safety Friendly, professional manner and excellent communication skills A team player with a positive, can-do attitude Passionate about making a real difference in people's lives

Benefits

27 days holiday per year plus bank holidays Up to 10% pension match Staff purchase schemes Medicash health insurance Employee assistance program Travel passes Cycle to work scheme Birthday celebrations and meals Values awards & vouchers 3 paid volunteering days per year Free parking Death in service Enhanced maternity and paternity pay Free tea, coffee, and fruit Wonderful Wednesdays - Free Toast and gatherings Training and Development opportunities A great place to work with a positive social impact
Interested? Join FRC Group and be part of a team that is dedicated to ending furniture poverty while promoting a culture of bravery, creativity, passion, and professionalism. Apply now to make a meaningful difference in a dynamic and supportive environment.

Job Type: Full-time

Pay: 28,000.00 per year

Benefits:

Casual dress Company events Company pension Cycle to work scheme Employee discount Free parking Life insurance On-site parking Referral programme Sick pay
Schedule:

Monday to Friday
Work Location: In person