Job Description

Please visit www.duftons.co.uk/careers to download a full job description and application form.

To be considered for the role, application forms should be returned to hr@duftons.co.uk no later than

09 December 2025.

About us

Founded in Yorkshire in 1986, Duftons has established itself as one of the largest independent plumbing and heating merchants in the North of England. We aim to provide the very best in customer care whilst providing the knowledge and expertise our trade and retail customers require to get the job done.

Key Responsibilities

We are looking to recruit a Driver/ Warehouse Team Memember to support the smooth operation of the branch through the accurate handling, storage, and delivery of stock both locally and nationally. The role ensures high standards of customer service, safety, and organisation while working closely with the Branch Manager and team to maintain efficient branch operations.

The key responsibilities of the role include:-

Working Full Time, Monday to Friday 8am-5pm or 7am-4pm (and occasional Saturday mornings)

Work closely with the Branch Manager and Branch Team to provide a prompt, reliable service to customers, while consistently upholding Duftons' core value of exceptional customer care.

Liaise with other Duftons branches to plan, organise, and deliver goods in the most efficient and timely way possible.

Verify that all goods loaded and unloaded correspond accurately with the relevant documentation.

Ensure stock is stored and handled correctly preventing damage and maintaining its quality and condition at all times. Promptly report any damaged, missing, or faulty goods to the Branch Manager.

Operate the FLT in a safe and responsible manner to support stock handling and delivery operations.

Maintain high standards of cleanliness, organisation, and overall upkeep within the warehouse and company vehicles.

Maintain accurate records by updating the stock management system and reporting any discrepancies to the Branch Manager.

Assist with stock control activities, including supporting the annual stock take.

Promote and maintain a safe working environment by adhering to all Health & Safety regulations, policies, and procedures, and ensuring team compliance at all times.

Provide cover at other Duftons branches as needed to support operational requirements.

Undertake any additional duties reasonably requested.

Please note that this is not an exhaustive list of responsibilities. You may be expected to perform additional duties that are reasonably aligned with your role as and when necessary.

Our ideal candidate will have

Strong commitment to delivering excellent customer service

Ability to thrive in a fast-paced environment and adapt to varying demands

Strong attention to detail and accuracy

Good interpersonal and teamworking skills

. A full UK Drivers Licence

Valid FLT (Fork Lift Truck) licence (Desirable)

What's in it for you?

Duftons are known in the industry for providing the best customer care and building lasting relationships with our customers. Our team of employees is crucial to our success and we do all we can to ensure we have a happy engaged and productive workforce. The role attracts:-

Private Health Care

Company pension

Staff discounts

25 days annual leave per year, with additional annual leave for long service

Company events

A friendly supportive culture

Full uniform

Job Type: Full-time

Pay: From 25,400.00 per year

Benefits:

Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking Sick pay
Experience:

Plumbing & Heating Merchants: 1 year (preferred)
Work Location: In person

Reference ID: Castleford - June 2025