Job Description

About the role

We have a requirement for a rounded and capable dual researcher to deliver bespoke insight projects and build good client relationships with local and global clients.


3-5 years' experience in a research agency or client-side research environment. A predominately research practitioner with a grounding in both qualitative and quantitative research and has worked in mixed method teams.


Experience of working across different industry sectors is desirable - we work to use research and insight to solve across a range of client problems, including customer transformation, brand and product development, market assessment, and a wide array of customer journey and experience challenges. This encompasses the full spectrum of audiences - including B2C, B2B and B2E audiences.


You'll be joining a team of passionate and curious dual, specialist and technical insight practitioners working alongside a 50-strong research team across 3 UK sites working on global assignments.

What your days will look like

Project management of the end-to-end research process Drafting recruitment screeners/criteria documents Briefing and liaising with recruitment/panel agencies Designing and writing questionnaires, discussion guides and stimulus Conducting focus groups and in-depth interviews with both B2C and B2B audiences Setting up and running online tasks, forums, and communities using a variety of platforms Overseeing and checking the build of online surveys Design and lead team project workshop sessions

This role is for you if

You have strong qualitative and quantitative research skills and experience of supervising end-to-end research projects including:

Experience of developing opportunities with clients and writing winning proposals Design skills and experience in developing research materials such as questionnaires and discussion guides Proficiency in supervising and undertaking research fieldwork including survey data collection, focus groups and depth interviews Strong ability to conduct analysis and familiarity of working with and interrogating data Ability to use technology to drive efficiency through the research process and develop innovative solutions Storytelling skills and ability to contribute to write actionable debriefs and reports Strong communication skills - Confident at presenting findings to end clients Ability to support and develop more junior practitioners An agile mindset

Desirable but not essential skills

Experience of working with wider consulting teams or as part of larger project teams Experience of working with UX and service designers and usability research

What you'll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.