Job Description

Description

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LOCATION: Wellgate Shopping Centre

RATE OF PAY: 12.21 per hour

SHIFT PATTERN: 42.5 hours per week (average), 2 week rolling rota, Monday to Sunday. Week 1 - 2 off 3 on 2 off. Week 2 - 2 on 3 off 2 on

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at

recruitment@abm.com. We're here to help!

Job Objective & Responsibilities:

As a Duty Controller at Wellgate Shopping Centre you will be required to carry out Daily Control room duties including monitoring the CCTV system. You would be expected to work to a high standard in line with client expectation.


As a Duty Controller you will be required to ensure that the Shopping Malls, Centre Management Office, all public areas including all associated service yards/roads, toilets, common areas and back of house areas are fully secure and clean to a level of service which exceeds the clients expectations. You will be required to comply with both Security and site procedures.


ABM Services operate in an honest and integral manner, meeting our clients' demands in the best way possible. We concentrate on putting people first - the client team, our employees and our customers. We believe in being open about what we do and how we do it. We are passionate about getting things right first time and delivering value for money. We also concentrate on getting the job done to the highest standard and everything we do is backed up by the quality of our service, our proactive relationship with the client, the creativity of our ideas and the direct approach we take.



Candidate requirements:

Must hold both a valid SIA CCTV licence and either a Door Supervisor or Security Guarding licence. Exceptional Communication, written and spoken. Security experience desirable. Strong customer service focus with attention to detail. Self-motivation, confidence, and be enthusiastic. Flexible / supportive team player. Ability to work effectively and flexibly within a busy, dynamic working environment. Confident and committed to providing a high-quality professional service. Focused on the delivery of excellence in customer service. Excellent interpersonal and organisational skills. Ability to prioritise work tasks. Ability to get on well with others and inspire respect and confidence. * Ability to work under own initiative with a proactive outlook.