Duty Manager

Croydon, ENG, GB, United Kingdom

Job Description

Next Stage of Recruitment - Important Details Group Assessment Session



Date:

Saturday, 1st November 2025

Time:

11:00 a.m.

Format:

In-person group assessment

Please note:

Alternative dates are

not available

. Only apply if you are able to attend on the date above.

Minimum Requirements



Experience:

Minimum 1 year in a relevant role

Languages:



English:

Fluent (required)

Cantonese or Mandarin:

Advantageous but not essential

About Wing Yip



Wing Yip is the UK's leading Oriental food retailer and wholesaler, proudly serving retail and trade customers for over 50 years.

Our operations include:

Four large-format retail stores nationwide A central distribution centre A dedicated team of approximately 300 colleagues
Our newly refurbished flagship store in Nechells reflects our continued investment in people and growth. As we expand our Croydon operations, we are seeking enthusiastic and capable individuals to join our team.

Role Overview



Employment Type:

Full-time (40 hours per week)

Schedule:

5 days over 7 (including weekends); flexibility required

This is a hands-on position supporting both warehouse and shop floor operations. You will oversee daily activities, manage stock, and work collaboratively across departments to ensure operational efficiency, safety, and exceptional customer service.

Key Responsibilities



Customer Service & Leadership



Provide professional, friendly service to all customers Resolve customer queries and issues promptly Foster teamwork and uphold high service standards

Stock & Product Management



Ensure accurate product pricing and signage Monitor and rotate stock to maintain freshness Assist with stock counts and maintain organised storage areas

Team Development



Support onboarding and training of new team members Share knowledge to strengthen team capability and performance

Operations & Safety



Adhere to hygiene, food handling, and health & safety standards Maintain clean, safe, and well-organised work areas Provide operational support across departments as needed

Candidate Profile



Skills & Experience



Supervisory or team-leading experience (preferred) Strong organisational and time management skills Proficient in Microsoft Outlook, Word, and Excel Able to motivate others and work collaboratively

Personal Attributes



Proactive, reliable, and solutions-focused Calm, professional communicator Flexible with working hours, including weekends Interested in a long-term role (12 months or more preferred)

How to Apply



Please upload your most recent

CV

when submitting your application.
Applications

without a CV

will not be considered.

Job Type: Full-time

Pay: 32,500.00-40,000.00 per year

Benefits:

Canteen Company events Company pension Employee discount Free parking Referral programme
Work Location: In person

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Job Detail

  • Job Id
    JD4054285
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Croydon, ENG, GB, United Kingdom
  • Education
    Not mentioned