Job Description

Job Ref:

SCO5898

Branch:

The Scotsman Hotel

Location:

The Scotsman Hotel, Edinburgh

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Mixed Shifts

Hours per week:

45

Posted date:

19/04/2025

Closing date:

21/05/2025

About Us:

The Scotsman Group is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

The Role:

As a Hotel Duty Manager, your role will involve:

Reporting to

the General Manager and working closely with all departments in ensuring guests total satisfaction.

Responsibility for

assisting the senior management team in the organisation and running of the hotel.

Understand the

group Vision Values as part the on-going team development.

To assist in

all departments of the hotel as required, with particular focus on Front of House operations.

To ensure

Hotel standards are met in all departments

To deal with

customer complaints correctly and as efficiently as possible.

Controlling the

allocation of guest bedrooms.

Supporting the

Front Office Team enabling them to meet all guest requirements effectively.

The Person:

The ideal candidate will have:

Experience in

a similar role.

Great leadership skills

and enjoy working as part of a team in a social environment.

Availability to

work shifts, including evenings and weekends as per business needs.

What We Offer:

TRONC electronic tips

- Our staff keep 100% of tips earned in venues.

Wagestream

- Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.

30% off

of food and cinema tickets in all of our venues across Scotland.

Hotel and Apartment discounts.

Access to

Scotsman Perks Benefits Portal.

Staff meals

on duty.

Flexible working

opportunities.

Career development

through our Scotsman Steps training programme.

Head Office Development Days.

Refer a Friend

Scheme.

The Process:

If you think this is the Hotel Duty Manager role for you then apply now and one of our friendly team will be in touch.


The Scotsman is a luxury hotel which retains many original features, including luxurious floor to ceiling wood panelled rooms, grandiose marble staircase and stained glass windows. Set across several floors, many of our character bedrooms offer truly unrivalled views of Edinburgh Castle, The Mound, Carlton Hill and The Princes Street Gardens. If you are looking for a host venue for a truly standout event, we have a range of tastefully furnished and finished rooms and suites.