Job Description

The Grove in Lenzie is a vibrant, community-focused venue known for great food, quality drinks, and friendly service. We're now looking for an experienced

Duty Manager

to join our team and help us continue delivering the warm, welcoming atmosphere our guests love.

About the Role

As Duty Manager, you'll play a key role in the day-to-day running of the venue. You'll ensure smooth operations, maintaining high standards, and leading the team with confidence and positivity. This is a hands-on role ideal for someone who thrives in a fast-paced hospitality environment.

Key Responsibilities

Oversee daily operations and ensure exceptional customer service Support staff during busy periods and lead by example Manage opening and closing procedures Handle customer enquiries and resolve issues professionally Monitor stock levels and assist with ordering Ensure compliance with licensing, health & safety, and company policies Contribute to a positive team culture and training of new staff

What We're Looking For

Previous experience in a supervisory or duty manager role in a bar/restaurant Strong leadership, communication, and organisational skills A proactive, hands-on approach and the ability to stay calm under pressure A passion for great service and creating memorable guest experiences Flexibility to work evenings, weekends, Christmas and peak trading periods

What We Offer

Competitive rate of pay Staff discounts and perks Opportunities for training and career development A friendly, supportive team environment The chance to be part of a well-loved local venue
Job Type: Full-time

Pay: From 13.00 per hour

Expected hours: No less than 30 per week

Benefits:

Employee discount Free parking
Work Location: In person