Job Description

Looking to join a fun, friendly and welcoming team? This could be the role for you!

Harlow Leisurezone are looking for pro-active Duty Managers to undertake a wide range of tasks to deliver a first-class sport and leisure service to our customers. Previous experience in a customer-facing role is essential.

The Duty Manager ensures the smooth running of the centre and delivers a first-class service and safe operation for our customers and staff. Our ideal candidate has strong leadership skills with the ability to plan, co-ordinate and deliver the best possible service to our customers. Full training will be provided.

Duties include:

Providing an efficient and effective front-of-house operation for our customers

Managing staff performance and ongoing development to ensure staff are motivated, efficient and operate at a high standard.

Ensuring our facility is clean, safe and well maintained

Ensuring high standards of health and safety and building security requirements

Assisting customers with queries or complaints in a helpful and professional manner

Schedule: Working a four-week rota which includes early mornings, daytime, evenings and alternative weekend shifts.

If you are pro-active, reliable and enjoy working as part of a team, have a calm head under pressure, are able to plan ahead and possess excellent customer service and public relations skills then we would love to hear from you.

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

Company pension Free parking Gym membership On-site gym
Ability to commute/relocate:

Harlow CM20 3DT: reliably commute or plan to relocate before starting work (required)
Experience:

Management: 2 years (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person