Duty Manager

London, United Kingdom

Job Description


  • Full-time applicants only (5 shifts per week)
  • Flexible to work weekends and early mornings when required
  • Please apply with CV and covering letter
JOB DESCRIPTIONFront-of-house role: To lead the FOH team at the studio, whilst ensuring the studio is performing to the best of its ability at all times in all areas, from stocking, displaying merchandise, in-studio aesthetics and functionality of all equipment and utilities.RESPONSIBILITIES
  • Deal with on-the-spot customer queries with exceptional professionalism
  • Manage monthly payroll and studio staff schedule
  • Create action / checklists for studio works across the desk team
  • Be aware of all timeframes on ordering supplies to the studio, and that consumables are well stocked. This includes kitchen ingredients, drinks, food and cleaner equipment
  • Manage deliveries, stocking and merchandise
  • Ensure all orders are logged and reported to the finance team
  • Log all deliveries and update retail inventory
  • Track and store all receipts for payment and send to finance team every two weeks
  • ?Respond to all relevant client and fellow staff emails - escalate relevant emails to the Business Development Manager
  • Carry out day-to-day banking needs of the business, including cash-up and bank deposits
  • Review the general appearance of the studio every day and ensure any remedial works required are reported to the Maintenance Manager
  • Be aware of key emergency contacts
  • Have an understanding of the troubleshooting of all essential operating systems in the studio, including:
  • The computer system
  • Air-con system
  • Fire alarm
  • Kitchen equipment
  • Studio audio and lighting equipment: lights, iPads, microphone
  • Maintenance equipment: washing machines, dryers, fuse boards
EXPERIENCE REQUIRED3 years' FOH management experienceExcellent customer service skillsAbility to troubleshoot and stay calm under pressureExperience in dealing with rotas and payrollJob Type: Full-timeExperience:
  • Managing: 3 years (Preferred)

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Job Detail

  • Job Id
  • Industry
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
  • Job Location
    London, United Kingdom
  • Education
    Not mentioned