Job Description

Duty Manager - Mildenhall Hub - 25,176 to 25,867

In this role you will oversee daily operations, ensure Health and Safety standards are followed, manage staff on shift, and enhance the overall member/customer experience of the Leisure Centre.

30 hours per week

Rota

Week 1 - Tuesday 05:30-14:30 / Wednesday 13:30-22:00 / Thursday 05:30-13:30

Week 2 - Monday 05:30-14:30 / Thursday 05:30-14:45 / Friday 13:30-21:30

Week 3 - Tuesday 05:30-14:30 / Wednesday 13:30-21:22:00 / Friday 09:30-18:00 /Saturday 07:30-17:30 / Sunday 07:30-18:30

Week 4 - Monday 05:30-14:30 / Thursday 05:30-14:45 / Friday 13:30-21:30

Plus 1 2hr staff training per month

Abbeycroft can offer you:

A Multisite membership

A discounted multisite membership for someone that lives with you

Free child swims (Not lessons)

Annual Leave entitlement

Pension Scheme with NEST

Opportunities for career development and progression

We also offer Westfield Health Benefits which include Mental, Physical health and financial support, a 24/7 DoctorLineTM, access to Togetherall and generous Highstreet discounts and cashback.

Key Responsibilities:

Ensure the safety and exceptional customer service throughout the facility.

Promote the Leisure Centre's activities and facilities to both new and existing customers and staff.

Support the Centre Manager and colleagues in maintaining safe operations of the building.

Handle administrative duties relating to customer service, including scheduling, staff training, and managing customer feedback.

Flexibility on shift if support is required elsewhere in the building

Requirements:

Responsible individual with a passion for working in leisure, health, and well-being.

Prior experience working in a leisure environment (not essential)

Managing a building/team on shift

Strong commitment to safety and the well-being of others.

Ability to work well both independently and as part of a team.

Qualifications:

National Pool Lifeguard Qualification (NPLQ) is required.

First Aid at Work certification required

Swim Teaching Qualification (not required but desirable)

Candidates without an NPLQ will have the opportunity to undergo full training after a successful swim test and interview. First Aid at Work can be attained with Abbeycroft.

Closing Date: 1st October 2025

Interviews will take place onsite on week commencing 6th October 2025.

Join our team at Abbeycroft and become part of a rewarding journey dedicated to community well-being. Apply now to start your adventure with us!

As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.

Job Type: Part-time

Pay: 25,176.00-25,867.00 per year

Expected hours: 30 per week

Benefits:

Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Free fitness classes Free parking Gym membership Health & wellbeing programme On-site gym On-site parking Sick pay Store discount
Experience:

Leisure: 1 year (required) Leadership: 1 year (required)
Licence/Certification:

NPLQ Qualification (required) Level 2 Swim Teaching Qualification (preferred) First Aid at Work Certification (preferred)
Work Location: In person