You will be responsible for assisting the senior management across the full breadth of the centre, made up of Bowling Lanes, LaserQuest arena, Bar & Diner, American Pool, Hologate and Amusement Arcade.
Managing the day to day activities of the shift, staff and customers
You will also:
Be a role model for our team, inspiring and motivating them - ensuring that they are giving our customers a great experience.
Coach and mentor the team, supporting them to hit their targets as well as their personal development goals.
Be a very hands-on manager - lead the team from the front, be on the floor at key times ensuring that our customers are happy and safe.
Have excellent attention to detail, to enable you to enhance our customers' visit - you'll need to surprise and delight them at every opportunity and create lasting memories.
Drive sales and marketing with the Centre Manager to develop local marketing activities
Be the expert.
We want our team to have an amazing Experience just like our customers. For you to be successful in the role of Duty Manager, you'll need a positive attitude to everything you do!
As well as:
Minimum of 12 months' experience in a fast-paced, customer-facing management role preferred
Passionate about customer service
Ability to inspire and lead a team
Sociable with an outgoing personality
Enthusiastic with a hands-on approach
An understanding of a leisure or hospitality operation
Willing to work late nights and weekends
Ambition for success!
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.