Job Description

Overview:

Volunteers make an enormous contribution to our work at Change Grow Live.



Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.



Would you like to join our growing team of volunteers, and make a real difference?


Responsibilities:

At

Change Grow Live

, we support people to change the direction of their lives, grow as individuals, and live life to its full potential. As a

Duty Support Volunteer

, you'll be a key part of our team--helping us respond to daily challenges, supporting service users, and ensuring smooth day-to-day operations.


This is a dynamic and varied role where no two days are the same. You'll gain valuable experience, receive one-to-one supervision, and access a wide range of training opportunities to support your personal and professional development.

What You'll Do

Be the first point of contact for queries and help resolve them with the team. Conduct urine and drug screenings. Support the needle exchange and provide harm reduction advice. Distribute Naloxone and complete BBV testing. Use our case management system to record tasks. Relay messages, make calls, and issue prescriptions (once trained). Work with reception and support unplanned service user visits. Signpost individuals to partner services. Join staff on outreach appointments. Always work within your competencies.

What We're Looking For

Strong communication skills (verbal and written). Good IT literacy and time management. Ability to work independently and within professional boundaries. Respect for confidentiality. Comfortable working with a range of professionals and agencies.

What You'll Gain

Real-world experience in a fast-paced, supportive environment. Opportunities to shadow experienced staff and build new skills. Access to internal and external training. A chance to make a meaningful impact in people's lives.

Interested?

Join our inspiring community of volunteers and help us make a lasting difference.



Please note this role is suited to someone who can offer 2 or more days volunteering.

Interview date: 04/08/2025

Closing Date: 28/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Sharon Zdan-Michajlowicz | s.zdan-michajlowicz@cgl.org.uk | 07778146030 : Please note that we require you to be 18 years of age or older to be considered for this volunteering role. : This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.