Job Description

We are the world's largest university press. That means we serve the academic community as no other publisher can. We work in partnership with institutions and learned societies to bring a world of knowledge to the fingertips of students and researchers worldwide.
The goal is impact. Together with our academic communities, we curate and seamlessly connect together the ideas that push their fields forward, so they can learn from them, add to them, and continue a virtuous cycle of scholarship.
And because we are a part of the academic community and guided in everything we do by our mission, we re-invest in our people, our publishing, and the world-leading research institution of which we are part.
About the Role
The role of E-Books and Digital Products Executive involves maintaining strong communication with eBook channels and supporting sales teams and vendors with queries related to eBook availability, pricing, formats, and provision. You will be managing accurate and up-to-date records of all eBooks, overseeing the monthly processing and analysis of vendor statements, and ensuring timely invoicing, alongside overseeing that regular sales reports and insights are shared with internal stakeholders, with attention to discrepancies and opportunities for growth. This role also requires you to distribute high-quality metadata and digital product access codes, applying quality controls and resolving any data issues.
Additional responsibilities include being the key user of third-party vendor systems, maintaining archives of contracts, and ensuring timely renewals, supporting the identification and onboarding of new eBook channel partners, ensuring compliance with legal and regulatory standards, and involves assisting Regional Key Account teams with digital product queries and liaising with internal teams for market support. Account management duties will also extend to smaller eBook vendors, with a focus on maintaining accurate data and feeding back business opportunities to marketing and sales managers.
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
About You

• Ability to cope with complexity and high attention to detail.
• Ability to problem-solve.
• Knowledge of eBook file formats and standards is desirable.
• Experience of continuous business process improvement is beneficial.
• Advanced level of computer literacy (especially Microsoft Excel).
• Good financial literacy.
• Excellent organisational and time management skills.

Benefits
We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
This role comes with the added benefit of a sales bonus.
Please see our Rewards and Recognition page for more information.
Queries
Please contact with any queries relating to this role.
We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Skills Required