Job Description

eCommerce Assistant Manager - Charity Retail
Salary: 30,000 per annum
Location: South London
Contract: Permanent, Full-time (35 hours per week, Monday to Friday 9:30am-5:00pm, with occasional weekend flexibility)
Start date: As soon as possible
About the Role
Are you passionate about online retail and looking for your next career step?
We're searching for an eCommerce Assistant Manager to help take our charity partners online sales operation to the next level.
You'll be joining a small, friendly team, working closely with the eCommerce Manager to optimise online sales performance across key marketplaces, including eBay, Amazon and other platforms.
Key Responsibilities

• Oversee day-to-day operations of our online sales channels.
• Manage listings, stock levels, pricing and promotions to drive revenue.
• Use performance data and analytics to identify trends and maximise opportunities.
• Support and guide a small team to ensure a smooth and efficient operation.
• Deliver excellent customer service standards through timely order fulfilment.
• Work with colleagues to develop creative initiatives to grow online income.

What We're Looking For

• Proven experience in eCommerce, online trading, or marketplace management (eBay experience is highly desirable).
• Strong organisational and operational skills, with great attention to detail.
• A proactive, can-do attitude and the confidence to take ownership.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, evolving environment.
• A team player with a bubbly personality who'll fit right in with our supportive culture.

Why Join Us?
This is a great opportunity to make a tangible impact on a growing eCommerce department within a purpose-driven organisation. You'll enjoy real responsibility, plenty of variety, and the chance to shape how we grow online income.
How to Apply
If you're an experienced eCommerce Executive, Online Trading Assistant, Marketplace Manager, or Digital Sales Coordinator looking to step up, we'd love to hear from you.
Apply today or contact us for an informal chat about the role.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering