Job Description

Job Title: eCom Consultant
Location: UK, Hammersmith (working model: 3 days onsite per week)
About the role:

• Manage the development, launch of new features and growth of the eCommerce.
• Ensure all content and consumer journeys are optimized for user experience and deliver the best experience across mobile, tablet and desktop.
• Responsible for developing and delivering existing ecommerce growth.
• Develop and lead relationships with internal and external third-parties (i.e. finance, logistics, supply chain) to ensure that the E-comm proposition works flawless end-to-end for the consumer
• Ongoing optimization of customer journeys to drive transactions, with a laser focus on the mobile experience
• Work collaboratively with engineering and design to translate product specifications into designs that can be implemented and tested to find the best performing solutions
• Provide strategic guidance and develop compelling proposals and roadmaps. You'll bring clarity to ambiguous situations and solve complex challenges.
• Leverage your understanding of eCommerce landscape and digital ecosystems to craft innovative solutions.
• Stay ahead of industry trends and contribute to the development of our internal methodologies and services.
• Be open to learning about business and their challenges, anticipating their needs and offering proactive solutions, you'll add significant value to their business and build lasting partnerships.
• Partner with business and tech teams to assess technology needs, define scope, and document requirements.
• Analyze and optimize business processes, mapping out current and future states.
• Evaluate new ideas, supporting business case development and project planning.
• Conduct user testing and training to ensure smooth adoption of new systems.
• Oversee small to mid-size projects, ensuring seamless execution.
• Support sprint activities, providing updates and risk assessments to leadership.

Your "day to day":

• Create and maintain a service to achieve the strategic vision.
• Partners with business and technology partners to elicit, analyze, translate, and document business requirements into functional and nonfunctional requirements.
• Analyzes, documents and tests program development, logic, process flows and specifications.
• Partners with business partners to conduct user acceptance testing.
• Develops user manuals to describe application installation and operating procedures.

Who we"re looking for:

• Experience with client-side or consultancy experience in eCommerce.
• Ecom and Digital expertise in FMCG, B2C, B2B. Proven experience working with an eCommerce platform such as SAP Commerce, Salesforce Commerce etc.
• Excellent relationship-building and communication skills.
• Excellent attention to detail and project management skills
• A natural leader, you are ambitious and driven, continually seeking new challenges and opportunities to grow.
• Proven problem-solving abilities and a passion for client success.
• Willingness to travel within the UK and potentially the EU. At least 2 years" experience in the information systems domain, working as a business analyst, or participating in full cycle projects (waterfall and/ or agile) to deploy solutions.
• Degree in Computer Science, Computer Engineering, or related.
• Integration between systems using APIs to exchange data.
• Experience with Microsoft Excel, especially the use of Macros PivotTables and Power Pivot. Understanding of business process re-engineering utilizing tools and techniques to effect business change.
• Strong analytical and conceptual skills, and comfort dealing with ambiguity and fast pace
• changing environment.
• Passionate and motivated person interested about new technology.
• Strong customer focus and has ability to work cooperatively on large cross-functional teams.

Job Requirements
What"s next:
It"s best to apply today, because job postings can be taken down and we wouldn"t want you to miss this opportunity. In case you need further information, just send us a message at recruitmentEMEA@stefanini.com and we"ll be happy to assist!
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
Diversity & Inclusion
Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!
About us
We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! Learn more about us on and join us on , and where we regularly post insights from our colleagues.
We want to inform you that there are currently scams targeting job seekers by falsely using our company"s name, Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.
Please remember that legitimate job offers from Stefanini will always come through official channels, including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information, please disregard them.
If you suspect you"ve been targeted, please contact us immediately at RecruitmentEMEA@stefanini.com for verification.
Key Points to Remember:

• Legitimate job offers only follow interviews conducted with our hiring managers or clients.

• We will never ask for payment at any stage of the recruitment process.

Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.
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Skills Required