Job Description

Overview:

We are seeking an experienced, strategic, and hands-on

E-Commerce Specialist

to lead the launch and scaling of a new dropshipping operation. This role is ideal for someone with a

proven track record of launching and scaling Shopify stores

and the ability to bring a

clear, structured plan

to execute from product selection to profitable scaling.

The successful candidate will work closely with leadership and marketing partners. As the business grows,

a team will be built around this role

to support operations, marketing, and customer experience.

Key Responsibilities

Develop and execute a complete

e-commerce launch and growth strategy

. Conduct and validate niche and product research using tools such as Google Trends, TikTok, Amazon Bestsellers, Dropship.io, and Minea. Identify hero products with strong market potential and high perceived value. Source and manage supplier relationships, negotiate pricing and shipping, and assess product samples. Build a high-converting Shopify storefront including theme setup, product listings, reviews, legal pages, and branding elements. Implement and manage tech stack: fulfillment automation (DSers, CJ Dropshipping), email marketing (Klaviyo, Omnisend), analytics (Shopify Analytics, Google Analytics), upsell and bundle apps. Establish operational systems including logistics, order tracking automation, and customer support platforms (Gorgias, Zendesk). Collaborate with marketing partners to develop and execute launch strategy, creative assets, and advertising campaigns. Set and monitor marketing performance metrics (e.g., ROAS, CTR, CPA), and adjust campaigns to maximize profitability. Manage analytics and reporting to guide decision-making and scaling strategy. Oversee customer support processes to ensure a strong post-purchase experience. Identify winning products and funnels; implement A/B testing on offers, upsells, and bundles. Scale campaigns through Meta Ads, Google Shopping, retargeting, and influencer partnerships. Implement retention strategies including automated email flows, loyalty programs, and referral campaigns. Negotiate improved supplier terms as sales volume grows, including pricing, packaging, and shipping times. Report regularly on performance, growth, and opportunities to leadership.

Required Skills and Qualifications

Proven track record of successfully launching and scaling Shopify dropshipping stores.

Ability to bring a

structured, actionable plan

to lead execution from launch through to scaling. Must provide

evidence of previous success

(e.g., dashboards, case studies, revenue performance, ROAS data, or references). Advanced knowledge of Shopify and key e-commerce app integrations. Strong understanding of product selection strategies, supplier sourcing, and fulfillment workflows. Experience optimizing paid traffic and working closely with marketing teams. Proficient with key tools: DSers, CJ Dropshipping, Klaviyo, Gorgias/Zendesk. Excellent analytical, operational, and communication skills. Experience in or understanding of the UK e-commerce landscape is preferred.

Reporting

Reports directly to the Founder/CEO and works closely with external Marketing Partners, Creative Teams, Customer Support, Supply & Logistics, and Finance.

A wider team will be built around this role

as the operation scales to support execution and growth.

Why Join Us?

Opportunity to

lead the e-commerce operation from launch to scale

. Work with experienced marketing partners and a clear launch strategy. Competitive salary with performance-based incentives. Structured support -- a team will be built around the role as the business grows. Fast-paced, entrepreneurial environment with long-term growth potential.
Job Type: Full-time

Pay: 40,000.00-44,000.00 per year

Benefits:

Additional leave Company car Flexitime Free parking On-site parking Sick pay Work from home
Work Location: In person