Job Description

Summerby Sleep is part of the Raskelf Group, a leading UK manufacturer of luxury sleep products. Our brand is dedicated to delivering high-quality, affordable mattresses and sleep solutions designed for modern living. With a strong presence on leading marketplaces such as Amazon and Wayfair, we are expanding our e-commerce team to support continued growth and enhance the customer experience.

The Role

We are seeking an organised and detail-oriented E-Commerce Marketplace Executive to manage the day-to-day activity of our online marketplace and B2B channels. From optimising product listings and coordinating promotions to processing trade orders and liaising with operations, this role is hands-on and varied. You will work closely with the Marketing Manager to deliver excellent execution across platforms, ensuring our products are visible, available, and supported by great customer service.

Key Responsibilities

Marketplace Management: Act as the primary account lead for Amazon, Wayfair, and other e-commerce platforms, managing day-to-day operations, content, and commercial relationships. Performance Tracking: Monitor sales, stock, and other key metrics. Provide reports highlighting trends and opportunities. Manage budget and optimise ROI. Content & Optimisation: Update and improve product descriptions, imagery, and enhanced content. Review competitor listings and recommend improvements. Promotions & Campaigns: Planning and executing promotions, advertising campaigns, and pricing strategies to maximise sales. Customer Experience: Respond to customer enquiries during peak periods, ensuring quick and professional support. Help reduce returns and improve satisfaction. Inventory Coordination: Work with the operations team to maintain stock levels and ensure product availability across channels. B2B Trade Sales: Manage trade orders by maintaining relationships with key accounts, processing orders, and liaising with operations for accurate production planning. Team Support: Support the Marketing Manager with the smooth delivery of wider e-commerce activity and brand initiatives.

Required Skills & Experience

1-2 years' experience in e-commerce, with marketplace exposure (Amazon, Wayfair, eBay, etc.). Familiarity with Amazon Seller/Vendor Central and/or Wayfair Partner Portal. Strong organisational skills and attention to detail. Analytical mindset, comfortable working with sales and performance data. Good written and verbal communication skills. Proficiency in Excel and confidence using reporting tools.

Position Details:

Job Type:

Permanent, Full-time - 37.5 hours per week

Salary:

30,000 - 34,000.00

Working Hours:

Monday to Friday 9am until 5pm

Employee Benefits:

Regular company social events Company pension scheme Cycle to Work initiative Exclusive employee discounts Complimentary on-site parking

To apply:

Please send your CV and a covering letter outlining your experience and why you are the ideal candidate for this role to jobs@duvalay.co.uk.

Job Type: Full-time

Pay: 30,000.00-34,000.00 per year

Benefits:

Cycle to work scheme Employee discount Free parking On-site parking
Work Location: In person