Job Description

Title:

Ecommerce Optimisation Executive

Type:

Permanent, Full time

Start date:

ASAP

Hours:

40 hours per week

Salary:

Competitive, dependent on experience

Location:

This role is 100% based at our new HQ in Aylesford, Kent

Who is Must Have Ideas?

Whilst still only young, we're one of the UK's fastest growing ecommerce brands, helping over 2 million customers 'Discover Something New' every year. One in six homes in the UK now have one of our clever, problem-solving products and we're widely recognised as one of the leading ecommerce innovators of the past few years. Named by The Sunday Times as the 66th fastest growing company in the UK, we're a British success story and our incredible growth isn't stopping any time soon. We would love you to join us on this exciting journey!

The Team

You'll be working with a group of great people who think independently but collaborate as a strong team to deliver exceptional results. Career progression? Absolutely - there are plenty of opportunities to grow and develop, as our rapid growth continues.

We're fully office-based

We believe that we are at our best when we're together, and that's why our team fully works from our office from our swanky new base in Aylesford, Kent. Being together facilitates superior collaboration, encourages conversations, and sparks creativity. And there's some pretty sweet incentives to coming to the office, too, including free breakfast every day!

This Role

This is a great opportunity for someone looking to kick-start their marketing career and gain hands-on experience in ecommerce and website optimisation. As our new Ecommerce Optimisation Executive, you'll play an important role in helping us improve how our website performs - making it easier and more compelling for our customers to shop and buy online.

You'll work closely with our marketing, design, and development teams to test and improve the user experience (UX), visuals, and content on our website. You'll support the creation of ideas for website improvements, help set up A/B tests, and learn how to interpret test results to understand what helps drive conversions.

This is a great opportunity to learn how data, design, and marketing work together - in a fast-moving, supportive team environment.

Your responsibilities will include:

Assisting in identifying areas of the website that could be improved to increase sales and enhance the customer experience.

Supporting the setup and running of A/B tests using our in-house software, SPARK.

Helping to analyse performance data and draw insights from test results - with support and guidance.

Collaborating with the design and development teams to update website content, layouts, and messaging.

Staying up to date with ecommerce trends and best practices in user experience and conversion optimisation.

You'll excel in this role if you have the following skills & experience:

A keen interest in ecommerce, digital marketing, or user experience

Organised, detail-oriented, and eager to grow in a collaborative team

A curious mindset and a willingness to learn - especially about how website experiences influence buying behaviour

Proficient with Microsoft Excel (working with data sets, formulas, and basic analysis)

Comfortable working with data and using it to guide decisions (training will be provided)

Basic understanding of GA4

Basic understanding of how websites work - familiarity with HTML/CSS is helpful, but not essential

What's it like to work here?

We know that our people are key to our success. That's why we strive to make MHI a great place to work - just ask our team. It's a friendly, welcoming and fun environment here. We've worked hard to create an amazing experience for our people because we know that workplace happiness goes way beyond just your salary. As well as being a Living Wage employer, we're proud to offer one of the best packages of team perks in the area, including:

Private healthcare

Free breakfast every morning

Paid sick leave

Flexible hours

Minimum of 25 days holiday per year as standard (plus more the longer you stay)

Buy or sell holiday

Generous paid maternity & paternity leave

Your birthday off work every year

Free electric vehicle charging

Free car washing every month

Regular team & charity fundraising events

Free products from our range

Generous staff discount on our range of products

Free personal use of company vans

Company pension

Salary sacrifice schemes (cycle to work, electric car leasing)

Season ticket loans

Casual dress code

Free and unlimited fruit, sweets, cold & hot drinks

What happens next?

If we think you could be a good fit, we'll be in touch to arrange an initial call to get to know you. If all goes well, you'll be invited to come and see our new state-of-the-art facilities and for a more in-depth conversation. We may ask you to complete a small task to show us your skills and there may be a second interview stage, too.

This is an excellent opportunity to join us while the company is still young and to be part of our high-growth journey, with all the opportunities that brings.

Must Have Ideas Ltd is an equal opportunities employer and we're working hard to build a diverse and inclusive workforce.

Job Types: Full-time, Permanent

Benefits:

Additional leave Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Private medical insurance
Work Location: In person