Job Description

Why Join ECatering?

ECatering is one of the UK's leading suppliers of commercial catering equipment. With a rapidly growing customer base and a strong online presence, we're on a mission to deliver exceptional digital experiences. We're looking for a talented and detail-driven individual to help us keep our website content accurate, engaging, and up to date.

This is a fantastic opportunity to grow your digital and eCommerce skills in a supportive, friendly team. Our values --

Wow Service, Innovation, Trust, and Expertise

-- guide everything we do.

About the Role

As our

eCommerce Senior Content Executive

, you'll be responsible for managing and optimising website content to support a seamless customer journey. From product listings to promotional campaigns, you'll play a key role in how our brand is experienced online.

Key Responsibilities

Manage relationships with external agencies

, ensuring deliverables meet brand standards and timelines.

Lead content strategy

for the website, aligning with broader marketing and commercial goals.

Own the content calendar

, coordinating product launches, seasonal campaigns, and SEO initiatives.

Analyse content performance

using tools like Google Analytics and make data-driven recommendations.

Collaborate with senior stakeholders

across marketing, sales, and product to align content with business priorities.

Champion UX and conversion optimisation

, working with design and development teams to improve the customer journey. Maintain and update product listings (descriptions, specs, images, pricing). Upload and manage promotional banners, offers, and seasonal campaigns. Monitor product availability and manage discontinued or out-of-stock items. Collaborate with suppliers and internal teams to gather accurate content and assets. Support marketing with publishing blog posts, landing pages, and seasonal collections. Optimise on-site merchandising to improve navigation and product discovery. Use Shopify CMS to manage all front-end content updates. Ensure consistency in tone, branding, and accuracy across the site. Identify and implement SEO improvements on product and category pages. Conduct regular content audits to maintain site quality.

What We're Looking For

Proven experience in a senior eCommerce, digital content, or merchandising role. Strong strategic thinking and ability to translate business goals into content plans. Comfortable presenting ideas and performance insights to senior stakeholders. Advanced understanding of SEO, UX, and conversion optimisation. Confident using CMS platforms (e.g. Shopify, Magento, WooCommerce). Excellent written English and strong attention to detail. Ability to edit/resize images using tools like Photoshop or Canva. Organised, with strong time-management skills. Comfortable working with spreadsheets (Excel) and product data. Self-motivated, reliable, and proactive -- you take ownership and pride in your work. A team player with great communication skills and a positive, solutions-focused mindset.

Nice to Have (But Not Essential)

Experience leading cross-functional projects or agency relationships. Experience in the catering or hospitality equipment sector. Familiarity with CRO tools (e.g. Hotjar, Optimizely). Familiarity with Google Analytics or GA4. Experience using Product Information Management (PIM) systems. Basic HTML/CSS knowledge.

What You'll Get

20 days holiday + your birthday off + public holidays A friendly, collaborative team environment Opportunities to learn, grow, and make a real impact
Job Type: Full-time

Pay: 35,000.00-40,000.00 per year

Benefits:

Canteen Free parking On-site parking
Schedule:

Monday to Friday
Experience:

E-commerce: 2 years (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Application deadline: 18/08/2025
Expected start date: 11/08/2025