Job Description

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Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 4,000 people across our London, Southampton, Cardiff and Manchester offices.
An exciting opportunity has arisen to join the 2LoD Escalations & Disclosure Team as an Economic Crime Officer. Within the Disclosure Team, we tackle all types of financial crime and fraud, providing oversight and working with stakeholders throughout the business to ensure the protection of our customers contribute to the bank's efforts in combating financial crime while gaining invaluable experience and insights into regulatory compliance and risk management.
As an EC Officer in the Disclosure Team, you will play a key role in protecting Starling Bank and its customers by reviewing internal suspicious activity reports to identify threats, trends and weaknesses within the bank's financial crime prevention systems. You will ensure that internal practices comply with regulation, are carried out in line with procedure, compliment our values, and deliver fair outcomes to our customers.
Key Responsibilities:

• Responsible for the review, analysis and investigation of internal suspicious activity reporting;
• Decision making concerning disclosure of suspicious activity to the National Crime Agency under the Proceeds of Crime Act (POCA);
• Providing financial crime subject matter expert support for the investigation of higher risk cases;
• Liaising with Law Enforcement on complex / sensitive enquiries;
• Analysing data and capturing outputs of reviews into a formal report, and communicating these to relevant stakeholders across the organisation;
• Review of key controls, such as transaction monitoring and internal procedures to improve financial crime threat identification and response within the bank;
• Work with wider teams across the business to ensure best practice is being met;
• Analysing quality data metrics, trends and patterns, and sharing common themes with stakeholders;
• Periodically review team procedures to ensure they are compliant with legislation, regulations, and codes of best practice;
• Provide feedback to management on internal processes in order to continually improve and streamline our responses.

Requirements:

• Minimum 2 years experience working in a fraud/financial crime role or similar, ideally within Financial Services.
• Good knowledge of the bank's regulatory obligations under the Proceeds of Crime Act (POCA);
• Strong understanding of anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions regulations and best practices;
• Excellent analytical, investigative and critical thinking skills along with the use of initiative to solve problems independently, the ability to interpret complex data and identify patterns or anomalies, while maintaining attention to detail at all times;
• Inquisitive by nature, with the ability to query data, understand complex problems, seek out answers and identify potential solutions;
• Comfortable making decisions following identification of threat or risk factors on accounts;
• Effective communication skills, both verbal and written, with the ability to articulate findings and recommendations clearly and concisely and present to key stakeholders;
• Proven ability to work independently and collaboratively in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively;
• Able to adapt to change positively and quickly.

Benefits:

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day's holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.
We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Skills Required