Job Description

Attend the ED handover meetings and review/discuss issues raised from the medical handoverAttend the Safety Huddles to proactively manage breach reasons and escalate to divisional representatives as requiredMonitor total number of patients in the ED department (UCC, Majors, Resus, Obs, etc)Monitor waiting time to be seen (should not exceed 120 min)Ensure breaches are monitored in real-time by the NIC and MC and escalate ALL patients over 3 hours without a clear plan in placeEnsure the number of breaches and breach reasons are recorded accurately if not validate and correct on PASShare learning opportunities with staff to improve accuracy of recoding accurate dataUpcoming potential breaches and plan to address to be closely monitoredEnsure potential 12 hour breaches are escalated to Site, Divisional Lead and Chief Operating Officer accordinglySupport ambulance offloads occur within 15 minutes and plan in place if exceeding this time frameEscalate delays in inter-professional standardsSupport formal nursing and medical handovers occur as allocated times as per MC and NIC SOPsSupport regular board rounds with the NiC and MC as requiredAssist AAU/AEC with facilitating a pull model for patients with expected admissionsEscalation as required and follow up on reasons / actions to address delaysAssist in monitoring and raising awareness of improved clinical documentation, management plans, clerking, and completing NEWS and Sepsis on the Majors screenAssist in monitoring and raising awareness for Speciality doctors to liaise with NIC on arrival, NIC to note arrive time, and Speciality doctor to communicate management plan to nurse looking after the patient and NIC and to notify NIC as soon as possible if patient requires admission