Job Description

CMA CGM | ABOUT US



Led by Rodolphe Saade, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.



Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.



Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.



YOUR ROLE



To lead and manage the development, implementation, and support of EDI (Electronic Data Interchange) and API connectivity solutions for all UK Group companies across the Uk & Ireland in collaboration with regional office and HO teams. Acting as the key interface between business operations, IT, and external partners. The role ensures efficient, accurate, and secure digital data exchange processes that support operational excellence and continuous improvement within the shipping organization.



WHAT YOU'LL BE DOING

Act as the interface between business and IT:

Bridge communication and requirements between operational teams, vendors, and IT, ensuring alignment on EDI/API initiatives

Lead EDI and API projects:

Oversee the development, implementation, and harmonization of EDI (Electronic Data Interchange) and API (Application Programming Interface) solutions, collaborating with regional and head office teams

User Acceptance Testing (UAT):

Coordinate and execute UAT for new integrations and enhancements

Vendor and supplier management:

Serve as the focal point for external partners, ensuring smooth data exchanges and resolving connectivity issues.

Root cause analysis and troubleshooting:

Investigate and resolve EDI/API issues, launch corrective roadmaps, and support operational teams with technical challenges

Standardization and harmonization:

Initiate and drive standardization efforts (e.g., SMDG standards) for EDI processes

Monitoring and reporting:

Track KPIs, generate EDI/API flow reports, and follow up on data transmission issues

Continuous improvement:

Analyze business needs, propose technical solutions, and drive ongoing optimization of digital data exchange processes

Training and support:

Train end users, document business requirements, and provide technical support for EDI/API tools

Stakeholder communication:

Regularly inform and guide customers, vendors, and internal users about new digital tools and process changes .

Project implementation:

Ensure correct configuration and implementation of digitalization projects in line with business needs



WHAT DO WE NEED FROM YOU?

Professional experience:

Demonstrated experience with EDI/API in logistics, shipping, or sea freight environments

Technical proficiency:

Familiarity with EDI, API, and related digital technologies; ability to work with current software and tools

Analytical and problem-solving:

Strong analytical skills, root cause analysis, and solution-oriented mindset

Project management:

Ability to independently implement and manage projects, set priorities, and coordinate with multiple stakeholders

Communication:

Excellent communication skills in English both written and verbal; able to communicate with technical and non-technical audiences .

Customer and vendor focus:

Experience working with internal and external partners, providing support, and building relationships

Proactive and self-motivated:

Goal-oriented, proactive, and able to work independently

Business process understanding:

Knowledge of maritime transport, logistics processes, and business flows is a plus

Continuous learning:

Willingness to stay updated on digital trends (e.g., e-commerce, digitalization, EDI, API, AI)

Administrative accuracy:

Strong organizational and administrative skills, with attention to detail .

People skills:

Ability to train, coach, and motivate users; people management and leadership skills are a plus



WHAT DO WE OFFER?



Not only do we offer a competitive salary, we also offer a generous benefits package including:



Discretionary annual bonus

Enhanced pension scheme up to 15% total contribution

25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave

Life assurance x4

Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter

Private healthcare (BUPA) + Healthcare Cash plan, including an Employee Assistance Programme

Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille

Cycle to work scheme/ Season ticket loans

Enhanced policies including Maternity & Paternity

Employee recognition awards



CMA CGM Group is proud to define itself as a family business built on strong human values.



Excellence

Exemplarity

Imagination

Boldness



CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.



Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.



Join us and discover a world of opportunities!



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