Job Description

About us
The Department of Information Studies (DIS - founded in 1919 and formerly called the School of Library, Archive & Information Studies, or SLAIS) is the only department in the UK with programmes in library and information studies, archives and records management, publishing and digital humanities and information in society.
DIS provides students with an active research and learning environment across the information disciplines. In addition to its own programmes, the Department also teaches a number of courses at undergraduate level for students from other UCL departments.
About the role
Main purpose of the job Working as part of a team to provide specialist administration to designated taught degree programmes, ensuring effective procedures are adopted and documented for dealing with all aspects of the administration.

• Assist in achieving a high quality and timely service to current and prospective students and staff related to the designated taught degree programmes and beyond.
• Provide support for all matters relating to the teaching and learning activities of students, from enquiry to completion, including supporting committees and processes relating to assessment, student, and programme records

About you
You should be educated to GCSE level or have similar relevant work experience. You must have worked in a busy office environment, preferably within higher education. You should be very organised in your work, excellent at performing administrative duties, and be comfortable using a variety of software and systems.
You will need good communication skills and have the desire to offer a high level of service. You will need to be able to work well as part of a team, liaise with a variety of people, and establish good working relationships with staff and students in a teaching and learning context.
A full job description and person specification can be found attached. If you have any queries about the role, please contact Terrie Fiawoo (Department Manager) t.fiawoo@ucl.ac.uk or Sarah Davenport (Senior Teaching & Learning Administrator) s.davenport@ucl.ac.uk
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days' annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance Visit our rewards and benefits page to find out more

Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
Available documents

Skills Required