Job Description

***INTERNAL APPLICANTS ONLY***
An exciting opportunity to jointhe Education & Development Centre administration team. This established and expanding service are looking to recruit an administrator to ensure the smooth and efficient running of the Education and Development Centre and administration of apprenticeships across the Trust.
The role will also be required to provide a high standard of administration duties to support the Education and Development Team and to provide full administrative and clerical support in relation to apprenticeship administration.
Main duties of the job
To welcome, assist and direct staff members in accessing their appropriate training session in the Education and Development Centre in a courteous, efficient and effective way
Provide administrative support to the Apprenticeship work stream by ensuring all apprenticeships are recorded and updated on the government website and on the Electronic Staff Record (ESR) including starters and leavers.
Provide administrative support in the facilitation of Corporate induction, placement activities and course attendance
Provide administrative support to the marketing and promotional activity for apprenticeships and educational offerings.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Details
Date posted
06 November 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year pa pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
229-COR-7598206
Job locations
Wye Valley NHS Trust Education Development Centre
Stonebow Road
Hereford
HR1 2ER
Job description
Job responsibilities
For more information about the role and responsibilities please see the attached job description and person specification. Job description
Job responsibilities
For more information about the role and responsibilities please see the attached job description and person specification.
Person Specification
Education & Qualifications
Essential

• GCSEs Grade 4/C or above including Maths and English or equivalent

Desirable

• Level 2 in Administration or equivalent experience

Skills, Knowledge & Abilities
Essential

• MS Word / Excel / Outlook / PowerPoint working knowledge
• Excellent verbal and written communication skills including a professional telephone manner
• Good interpersonal skills and the ability to respond with tact and empathy when communicating or dealing with sensitive information
• Ability to manage own work and prioritise
• High level organisational skills

Desirable

• Knowledge of ESR Learning Management System

Experience
Essential

• Experience of planning and prioritising own work and that generated by others
• Customer service
• Flexible and adaptable approach to working as a team
• Willingness to learn and develop new skills

Person Specification
Education & Qualifications
Essential

• GCSEs Grade 4/C or above including Maths and English or equivalent

Desirable

• Level 2 in Administration or equivalent experience

Skills, Knowledge & Abilities
Essential

• MS Word / Excel / Outlook / PowerPoint working knowledge
• Excellent verbal and written communication skills including a professional telephone manner
• Good interpersonal skills and the ability to respond with tact and empathy when communicating or dealing with sensitive information
• Ability to manage own work and prioritise
• High level organisational skills

Desirable

• Knowledge of ESR Learning Management System

Experience
Essential

• Experience of planning and prioritising own work and that generated by others
• Customer service
• Flexible and adaptable approach to working as a team
• Willingness to learn and develop new skills

Skills Required