Job Description

About Bright Heart Education

Bright Heart is an award-winning, London-based tutoring company offering a

nurturing, personalised approach

to tuition and learning support.

We specialise in helping students with

special educational needs (SEN)

,

social, emotional or mental health (SEMH)

challenges, and those with

Education, Health and Care Plans (EHCPs)

to realise their potential through tailored, compassionate tutoring.

We are proud

winners

of the

Tuition Business of the Year

award

at the National Tutoring Awards 2022 and runners-up in 2023, 2024 & 2025. We were also

finalists

for

SEN Supporter of the Year at the EducationInvestor Awards 2025.

Our team is built around care, integrity and professionalism. We value each student's unique path and each colleague's contribution to our mission --

to transform the lives of students with SEN

through personalised, holistic education.

The Opportunity

Following continued growth in our partnerships with schools and local authorities, we are seeking a

Qualified Teacher (QTS)

to join our expanding team.

This is a dynamic and rewarding role that combines elements of teacher / tutor support, case management, and educational coordination. You will

manage your own caseload

of students referred by schools and local authorities -- overseeing their tuition provision from initial consultation through to measurable outcomes -- while also

working closely with our Senior Education Consultants

for collaboration, support, and quality assurance.

Although this is a home-based role, it is a

busy, rewarding position

requiring strong organisation, commitment, and attention to detail. You'll be working in a fast-paced environment, supporting multiple cases at once, and collaborating daily with colleagues and tutors.

We meet periodically for training in South West London and for monthly team office days in Central London. We also enjoy social meetups as a team throughout the year. Therefore, you must be within

commuting distance of London

.

Your Key Responsibilities

You will hold direct responsibility for your own caseload of students while collaborating with senior colleagues and the wider Bright Heart team. Typical duties include:

Student Consultation and Assessment

Conduct telephone consultations with parents, carers, schools and local authorities to understand each student's learning profile. Review documentation such as EHCPs, school reports and professional assessments to inform tuition planning.

Caseload Management and Oversight

Oversee tuition for your assigned students, ensuring that lessons meet learning goals and that each placement remains effective and compliant with Bright Heart's standards.

Tutor Matching and Liaison

Identify and brief tutors suited to each student's needs and circumstances. Build and maintain strong relationships with tutors, monitoring progress through learning plans and lesson reports.

Interview Prospective Tutors

Conduct tutor interviews as part of Bright Heart's rigorous onboarding process.

Progress and Review Meetings

Attend or contribute to annual reviews, progress updates and multidisciplinary meetings with other professionals, to ensure tuition remains aligned with each student's goals.

Safeguarding and Risk Management

Oversee safeguarding aspects of your caseload, reviewing risk assessments and supporting tutors to maintain safe, appropriate practice in all environments.

Tutor Support and Training

Provide guidance to tutors within your caseload, offer feedback and help facilitate reflective practice to ensure high standards of provision.

Operational and Strategic Support

Contribute to data management, reporting and quality-assurance processes.
Assist with tutor recruitment and selection. Engage with business development and educational initiatives as required.

Collaboration and Culture

Work closely with

Senior Education Consultants

and colleagues across Bright Heart to share insights, maintain consistency of standards, and contribute ideas for improving provision and impact.

What We're Looking For

Qualified Teacher Status (QTS) ,

completion of NQT / ECT Experience teaching or supporting students with

SEN and/or EHCPs

Experience in a similar role will be beneficial, but this may also appeal to teachers seeking a new challenge Sound understanding of the UK education system and SEN frameworks Strong written and verbal communication skills Excellent organisational ability and attention to detail Professional empathy and emotional intelligence when working with vulnerable learners and families Confidence using technology (Outlook, Excel, Word, CRM systems) Ability to manage competing priorities, problem-solve and work independently A collaborative mindset and positive, can-do attitude Within

commuting distance of London

, with attendance at our London office once per month and occasional in-person meetings The

right to work in the UK

Salary and Benefits

33,500 - 36,500 per annum

, depending on experience and qualifications

Eligible for 15% annual performance bonus

-- bringing total potential earnings to

38,525 - 41,975

Additional company performance-related Christmas bonus

may also be awarded annually (typically ranging from

600 to 1,800

, depending on company growth and performance)

Comprehensive induction and training

, with mentoring from senior colleagues

Hybrid working

with flexible hours. This is a

full-time role (40 hours per week)

, but we can discuss some flexibility in how hours are arranged. For example, this could suit a parent seeking to fit work around school hours or term times.

Company pension plan

Optional unpaid leave during summer holidays

to support work-life balance

Professional development

opportunities, including CPD in SEN and safeguarding

Well-being initiatives

, such as weekly online personal training and a monthly early Friday finish

Friendly, purpose-driven culture

with team events and collaborative working

Career Development and Progression

At Bright Heart, we believe in nurturing our staff as much as our students.
This role offers a clear progression route to

Senior Education Consultant

, where you can take on greater leadership of local authority relationships, contribute to service development and mentor others.

We provide structured professional development, ongoing CPD and opportunities to broaden expertise in

SEN practice, safeguarding, and educational leadership

. Salary progression follows performance, responsibility and contribution to the company's mission.

Safeguarding Commitment

Bright Heart is fully committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to act in accordance with our safeguarding policies at all times.

Successful candidates will be required to:

Complete

safeguarding induction and annual refresher training

Uphold the highest standards of child protection and professional conduct Sign and adhere to Bright Heart's

Safeguarding and Child Protection Policy

(available on our website)

Equal Opportunities

Our recruitment and selection procedures follow an

equal opportunities policy

.
We aim to hire the most suitable candidates, and all applicants receive fair and equitable treatment throughout the process, regardless of background, gender, disability, ethnicity, age or beliefs.

We are proud to foster a working culture that celebrates diversity and supports inclusion at every level.

How to Apply

Please send your

CV

and a

short cover letter

explaining:

Why you'd like to join Bright Heart How your experience aligns with supporting SEN students and liaising with schools or local authorities Your location and notice period
Only candidates with

QTS

and within

commuting distance of London

will be considered.

We look forward to hearing from you and to welcoming a new colleague who shares our passion for education, inclusion, and

transforming the lives of students with SEN.

Thank you for your interest.

Job Type: Full-time

Pay: 33,500.00-36,500.00 per year

Benefits:

Company events Company pension Flexitime Work from home
Application question(s):

Are you within easy commuting distance of Central London? Do you have a fast, reliable internet connection and a quiet space for working from home?
Education:

Bachelor's (required)
Language:

excellent English (required)
Licence/Certification:

QTS (required) completion of NQT induction / ECT (required) cover letter included with your application (required)
Work Location: Hybrid remote in London W1T 1BJ