Job Description

Work base: Coed Pella / Croesryw





This is an exciting opportunity to join an innovative and dynamic Education Improvement & ALN Business Support team.


The successful candidate will be part of the Social Care & Education Management Support team, which provides professional and confidential support to the Education Improvement Service, Additional Leaning Need & Education Psychology and Social Inclusion teams.


To be considered for this role you will need to have a high level of integrity, personal resilience, be calm under pressure and pay close attention to detail. The successful candidate will also have IT skills.


You will be highly motivated with the ability to work unsupervised and have a positive approach to providing a high level of support to Education Services. A high level of confidentiality is required owing to the sensitive information in which the service handles.


You will be fully supported and mentored by your colleagues to undertake a variety of tasks, making every day different and interesting.


We promote and understand the importance of a positive and healthy work life balance, and can offer a range of flexible working solutions, which can be discussed at interview.


This post will benefit from working within a hybrid model, which means a balance of working from home, and at Coed Pella in Colwyn Bay.





You will benefit from a substantial rewards package, which includes a Local Government Pension Scheme, Occupational Sick Pay and staff benefits including salary sacrifice cars, Cycle to Work, cashback healthcare, discounts plus much more.

Manager details for informal discussion:

Rhianwen Baker , Senior Business Support Officer ( rhianwen.baker2@conwy.gov.uk / 01492 575091). Adele Evans ( adele.evans1@conwy.gov.uk / 01492 575402)

Welsh Language Skills:

The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other.


We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.